USEFUL QUICK LINKS



  • Black Minds Matter connects Black individuals and families to free mental health support provided by Black therapists


  • Sharing Voices works with various BAME groups in Bradford to offer emotional support, group sessions and befriending services




MORE BELOW


Help & Support Organisations


Listed below, by subject matter and alphabetically, are organisations that can provide support information for a variety of issues; click on each link for further details.



Help lines & telephone charges

0800 & 0808 - Calls are free of charge from all consumer landlines and mobile phones. If you are calling from a business phone, you should check with your provider whether there will be a charge for calling 0800 or 0808.


084 numbers – The cost of calling 0843, 0844 and 0845 numbers is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling. The service charge for calls to 084 numbers is between 0p and 7p per minute. The access charge – which is additional to the service charge – will vary depending on your phone company, and can range from 8p to 65p per minute.  You can find out the access charge from your phone company. You can look up your phone providers pricing information by clicking on this link https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/how-much-does-a-phone-call-really-cost


03 numbers - Calls cost no more than calls to geographic numbers (01 or 02) – see below – and must be included in inclusive minutes in the same way. Call costs are the same for all 03 numbers.


01 & 02 - Geographic numbers - Calls from landlines are typically charged up to 16p per minute. Many providers charge a 23p call set-up fee (or 'connection charge'), but this can vary. Call charges are dependent on the time of day, and most providers offer call packages that allow calls free of charge at certain times of the day.  Call costs from mobiles vary according to the calling plan chosen. Typically, they are included in free call packages. However, if you call an 01/02 number outside of any inclusive minutes, they can cost between 3p and 65p per minute.

These prices are indicative only and should not be used as a definitive list of call charges. Actual costs depend on your communication provider and a number of factors such as individual calling plans, time of day and the exact number called. If you are in any doubt you should check with your provider before you dial.


For more information about phone-paid services and how to identify any unknown charges on your phone bill, visit https://www.phonecharges.org


ABUSES (INCL RAPE & DOMESTIC VIOLENCE)

  • • Rape & Sexual Abuse
    • Domestic Violence
    • Forced Marriage
    • Stalking
    • Trafficking & Slavery
    • FGM



The Rape and Sexual Abuse Support Centre
http://www.rasasc.org.uk
Supporting anyone who has been raped or sexually abused regardless of when the abuse happened.
Helpline: 0808 802 9999 (lines open 12 midday - 2.30pm and 7pm- 9.30pm)


Rape Crisis – England and Wales

http://www.rapecrisis.org.uk
Supporting anyone affected by rape and sexual violence, with online details of Rape Crisis Centre locations.


Rape Crisis Scotland
http://www.rapecrisisscotland.org.uk/
Supporting anyone in Scotland affected by rape and sexual violence.
Helpline: 08088 010302 (lines open 6pm – 12 midnight)
Email: info@rapecrisisscotland.org.uk

Talk Now – Scotland
http://talknow.org.uk/
Counselling service for anyone in Scotland affected by rape or sexual violence.
Helpline: 0800 042 0019 (lines open Monday – Friday 9am – 4pm, Saturday 9am – 1pm)

Live Fear Free


https://gov.wales/live-fear-free
Welsh Women’s Aid helpline for those suffering with domestic abuse and sexual violence.
Helpline: 0808 80 10 800 (lines open 24 hours a day, every day)
Live chat: online 24 hours every day.


Rape Crisis Network Ireland

http://www.rcni.ie
Supporting anyone in Northern Ireland affected by rape and sexual violence

National Male Survivors Helpline
National Male Helpline: 0808 800 5005
Young People’s Helpline: 0808 800 5007
(Opening hours for both helplines Monday, Wednesday & Friday 9am – 5pm, Tuesday & Thursday 8am – 8pm, Saturday 10am – 12pm)

The Survivors Trust
https://www.thesurvivorstrust.org/
Find support in your area for victims and survivors of sexual violence.
Helpline: 08088 010 818 (lines open Monday – Friday 10am - 8:30pm, Saturday 10am - 12:30pm, Saturday & Sunday 1:30 - 4:30, 6 - 8:30pm)


Safeline
http://www.safeline.org.uk/ 
Support for men, women and young people affected by rape and abuse.


Survivors UK
http://www.survivorsuk.org
Survivors UK support men who have been raped or sexually abused, no matter when the abuse happened. Also support men coping with the abuse of someone close to them.
Email: info@survivorsuk.org


The Mix
http://www.themix.org.uk
Offers support via helpline, email and confidential 1-2-1 chat to young people - up to age 25.
Helpline: 0808 808 4994 (lines open 3pm – 12am) 
1-2-1 chat - live messaging (Sunday – Friday 4pm - 11pm)
Email: help@themix.org.uk


Victim Support
https://www.victimsupport.org.uk/
Support for anyone affected by any crime or assault, regardless of whether or not the police are contacted.
Helpline: 0808 16 89 111 (lines open 24 hours a day)
Email: info@victimsupport.org.uk


Rights of Women
http://www.rightsofwomen.org.uk/
Providing legal advice to women who have been raped or sexual assaulted, with a free booklet available to download online called ‘Report to Court’
Advice Line: 0207 251 8887 (lines open Tuesday & Thursday 2pm – 4pm, Tuesday evening 7pm – 9pm and Friday 10am – 12pm)

Beyond The Streets
https://beyondthestreets.org.uk/
Work with women facing exploitation on the streets. Helping women to be safe from coercion, violence and abuse.
Message line: 0800 133 7870 at anytime - leave message, name and mobile number for a call back.


STOPSO
http://www.stopso.org.uk/
Working to prevent harmful sexual behaviour through therapy. For anyone concerned about their behaviour or someone else’s.


EACH (Educational Action Challenging Homophobia)
https://each.education/
Support for adults and young people affected by homophobic or transphobic bullying.
Action Line: For young people – 0808 1000 143 (lines open Monday - Friday 9am-4pm)

Upskirting
https://www.gov.uk/government/news/upskirting-know-your-rights
Information on the crime of upskirting and your rights as a victim.


Domestic Violence


National Domestic Violence Helpline
Helpline: 0808 2000 247 (lines open 24 hours - member of language line for access to interpreters for non-English speaking callers)


Women’s Aid

https://www.womensaid.org.uk/
Supporting women who experience physical, emotional or sexual violence in the home.


Refuge
https://www.refuge.org.uk/
Supporting  women and children to rebuild their lives, free from violence and fear.


Scottish Women’s Aid
http://www.scottishwomensaid.org.uk/
Domestic Abuse Helpline: 0800 027 1234 (lines open 24 hours)


Talk Now – Scotland
http://talknow.org.uk/
Counselling service for anyone in Scotland affected by domestic violence or coercive control.
Helpline: 0800 042 0019 (lines open Monday – Friday 9am – 4pm, Saturday 9am – 1pm)

Live Fear Free
https://gov.wales/live-fear-free
Welsh Women’s Aid helpline for those suffering with domestic abuse and sexual violence.
Helpline: 0808 80 10 800 (lines open 24 hours)
Live chat: online 24 hours every day.


Women’s Aid Federation Northern Ireland
http://www.womensaidni.org/
Support for women and men affected by domestic or sexual violence.
Helpline: 0808 802 1414 (lines open 24 hours)


Respect Men’s Advice Line
http://www.mensadviceline.org.uk/
Providing support to men subjected to violence from partners or ex-partners.
Helpline: 0808 801 0327 (lines open Monday - Friday 9am - 8pm)
Email: info@mensadviceline.org.uk

Children and Domestic Violence
https://www.nspcc.org.uk/preventing-abuse/child-abuse-and-neglect/domestic-abuse/
NSPCC  information and support on domestic abuse or violence and affected children.
If you’re concerned for the safety or welfare of a child, call:
Helpline: 0808 800 5000 (lines open Monday – Friday 8am – 10pm, weekends 9am – 6pm)
Email: help@nspcc.org.uk


National Centre for Domestic Violence
http://www.ncdv.org.uk
Free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.
Helpline: 0800 970 2070 (lines open 24 hours)


Mankind
http://www.mankind.org.uk
Mankind offer support to male victims of domestic abuse and violence.
Helpline: 01823 334244 (lines open Monday - Friday 10am - 4pm)


Coercive Control
http://rightsofwomen.org.uk/get-information/violence-against-women-and-international-law/coercive-control-and-the-law/
Information on Coercive control, which is when a person with whom you are personally connected, repeatedly behaves in a way which makes you feel controlled, dependent, isolated or scared.


Galop
http://www.galop.org.uk/
Galop support lesbian, gay, bi-sexual and transgender people experiencing domestic violence.
Helpline: 0800 999 5428 (lines open Monday, Tuesday, Friday 10am - 5pm, Wednesday & Thursday to 8pm)
Online chat: (Wednesday & Thursday 5 – 8pm)
Email: help@galop.org.uk


Iranian and Kurdish Women's Rights Organisation (IKWRO) 
http://ikwro.org.uk/
Advice and support to Middle Eastern and Afghan women and girls living in the UK who are facing Forced Marriage, Child Marriage, “Honour” Based Violence, Female Genital Mutilation and Domestic Violence. Advice in Farsi, Dari, Kurdish, Arabic, Turkish, Pashto and English and a free counselling service in Farsi, Kurdish, Arabic and English.


Southall Black Sisters
http://www.southallblacksisters.org.uk/
Advice and support services for minority ethnic women, on gender-related issues, such as forced marriage, honour killings and the criminal justice, immigration and asylum systems.


Muslim Women’s Network – MWN Helpline
http://www.mwnhelpline.co.uk/
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)

info@mwnhelpline.co.uk

 

FORCED MARRIAGE


Karma Nirvana
http://www.karmanirvana.org.uk/
Support for victims of honour crime and forced marriage.
Helpline: 0800 5999 247 (lines open Monday – Friday 9.30am- 5pm)


Forced Marriage Unit
https://www.gov.uk/stop-forced-marriage
Support information for forced marriage.
Helpline: 020 7008 0151 (lines open Monday to Friday 9am – 5pm)
Email: fmu@fco.gov.uk


Iranian and Kurdish Women's Rights Organisation (IKWRO) 
http://ikwro.org.uk/
Advice and support to Middle Eastern and Afghan women and girls living in the UK who are facing Forced Marriage, Child Marriage, “Honour” Based Violence, Female Genital Mutilation and Domestic Violence. Advice in Farsi, Dari, Kurdish, Arabic, Turkish, Pashto and English and a free counseling service in Farsi, Kurdish, Arabic and English.


Southall Black Sisters
http://www.southallblacksisters.org.uk/
Advice and support services for minority ethnic women on gender-related issues, such as forced marriage, honour killings and the criminal justice, immigration and asylum systems.


Freedom Charity
http://www.freedomcharity.org.uk/
Support information for children and young people at risk of violent crime, dishonour-based violence and forced marriages.


Stalking

National Stalking Helpline
http://www.stalkinghelpline.org/
Guidance information for harassment or stalking.
Helpline: 0808 802 0300 (lines open Monday, Tuesday, Thursday, Friday 9.30 – 4pm)


Guide for victims of stalking
http://www.womensaid.ie/download/pdf/digital_stalking_guide_v2_nov_2012.pdf
Women’s Aid and Network for Surviving Stalking have produced a guide ‘Digital stalking: a guide to technology risks for victims’.


Protection Against Stalking
http://www.protectionagainststalking.org/
Protection Against Stalking work with professionals and organisations to improve the safety of stalking and harassment victims.


Get Safe Online
https://www.getsafeonline.org/
Expert advice on protecting your computer, phone, tablet against online stalking and much more.


Paladin – National Stalking Advocacy Service
http://paladinservice.co.uk/
A service for high risk victims only. That is, those who are at risk of serious harm or homicide. Referral information on the website.
Email: info@paladinservice.co.uk


Victim Support
https://www.victimsupport.org.uk/help-victims/ive-been-affected/stalking-and-harassment
Information for victims of stalking or harassment.


Action Against Stalking -AAS
http://www.actionagainststalking.org
Information for anyone who is being stalked; Scotland only.


Report a Stalker
https://www.gov.uk/report-stalker
Government information on reporting the crime of stalking.


Trafficking , Slavery and Exploitation

Modern Slavery Helpline
https://www.modernslaveryhelpline.org/
Help for yourself, or someone who may be a victim of slavery or exploitation, call in confidence.
Helpline: 08000 121 700 (lines open 24 hours)


Salvation Army – Modern Slavery
http://www.salvationarmy.org.uk/human-trafficking
Providing support services for adult victims of trafficking and modern slavery.
Referral Line (England and Wales only): 0800 808 3733 (lines open 24 hours)


Iranian and Kurdish Women's Rights Organisation (IKWRO) 
http://ikwro.org.uk/
Advice and support to Middle Eastern and Afghan women and girls living in the UK who are facing Forced Marriage, Child Marriage, “Honour” Based Violence, Female Genital Mutilation and Domestic Violence. Advice in Farsi, Dari, Kurdish, Arabic, Turkish, Pashto and English and a free counseling service in Farsi, Kurdish, Arabic and English.


Southall Black Sisters
http://www.southallblacksisters.org.uk/
Advice and support services for minority ethnic women on gender-related issues, such as forced marriage, honour killings and the criminal justice, immigration and asylum systems.


Women and Girls Network
http://www.wgn.org.uk/
Counselling and support for women trafficked into the sex industry.
Helpline: 0808 801 0660 (lines open Monday – Friday 10am – 4pm, Wednesday 6pm – 9pm)


Unseen UK
http://www.unseenuk.org/
Raising awareness of trafficking and modern slavery as well as supporting survivors.
Email: info@unseenuk.org


The Helen Bamber Foundation
http://www.helenbamber.org/
Working with survivors of torture, wars, genocides, sex trafficking, slavery and extreme domestic violence; plus gender and sexuality-based persecution.


Revenge Porn Helpline
http://www.revengepornhelpline.org.uk
Support for anyone affected by sexually explicit material posted online without consent.
Email: help@revengepornhelpline.org.uk

Barnardo’s
https://www.barnardos.org.uk/what-we-do/protecting-children/cse
Supporting young people who suffer from sexual exploitation.


End Child Prostitution and Trafficking - ECPAT UK
http://www.ecpat.org.uk/
Campaigning to end child sex tourism and trafficking.

Equality Advisory & Support Service –EASS
http://www.equalityadvisoryservice.com/ (opens in a new window)
Offering assistance and advice on equality and human rights, across England, Scotland and Wales.
Helpline: 0808 800 0082 ( lines open Monday - Friday 9am - 7pm, Saturday 10am - 2pm)
Text: 0808 800 0084

 

FGM-Female Genital Mutilation


NSPCC – FGM
http://www.nspcc.org.uk/fgm 
Offering support advice for anyone concerned about female genital mutilation (FGM); the NSPCC provide an anonymous helpline.
Telephone: 0800 028 3550 (24 hours a day, every day)
Email: fgmhelp@nspcc.org.uk


Muslim Women’s Network – MWN Helpline
http://www.mwnhelpline.co.uk/issuesstep2.php?id=16
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)
Email: info@mwnhelpline.co.uk


NHS – FGM
http://www.nhs.uk/Conditions/female-genital-mutilation/Pages/Introduction.aspx
Information on the illegal practise of  FGM.


Forward
http://www.forwarduk.org.uk
Provide help, information and support to anyone affected by FGM ( Female Genital Mutilation), including those who fear they or a girl they know may be at risk.


End FGM
http://www.endfgm.eu/
An Amnesty International project run with European organisations to place FGM high on the EU Agenda.


ADOPTION & FOSTERING


First4adoption
http://www.first4adoption.org.uk/
An information service for adopting in England.
Info line: 0300 222 0022 (lines open Monday - Friday 10am - 6pm)
Email: helpdesk@first4adoption.org.uk

Adoption in UK
https://www.gov.uk/child-adoption/overview
Information from the Government on adoption in UK.


CoramBAAF - Pregnant & considering adoption
https://corambaaf.org.uk/fostering-adoption/information-birth-parents/im-pregnant-and-want-my-child-be-adopted
Information from CoramBAAF for pregnant women considering adoption as best option for their baby.

CVAA
http://www.cvaa.org.uk/
The Consortium of Voluntary Adoption Agencies, provide information about adoption and specialist adoption services to children and families.


Adoption UK
https://www.adoptionuk.org/
Support and advocacy for those parenting or supporting children who cannot live with their birth parents.
Helpline: see website for numbers and opening hours for England, Wales, Scotland and N. Ireland.


St David’s Children’s Society
http://www.adoptionwales.org/
Provides locally based adoption services across all of Wales and Herefordshire

New Family Social
https://www.newfamilysocial.org.uk/
A network for LGBT (lesbian, gay, bisexual and transgender) adoptive and foster families. Offering support when considering adoption or fostering, both throughout the process and once you have adopted or fostered.

ADOPTED 

Adoption Records
https://www.gov.uk/adoption-records/the-adoption-contact-register
The Adoption Contact Register is for anyone adopted or for relatives of anyone adopted who have an interest in finding their family.

Adoption Search Reunion
http://www.adoptionsearchreunion.org.uk
A BAAF search service for adopted people, birth relatives and adoptive relatives.


Family Action – PAC-UK
https://www.pac-uk.org/
Specialist support for all affected by adoption. Also offer access to adoption records, searching and intermediary services.

Birthlink – Scotland
http://www.birthlink.org.uk/
A range of services for anyone in Scotland separated by adoption.

FOSTERING

Fosterline
http://www.fosterline.info/  
Impartial advice and information for those considering fostering and for foster carers. 
Helpline: 0800 040 7675 (lines open Monday – Friday 9am – 5pm)
Email: enquiries@fosterline.info

The Fostering Network
https://www.thefosteringnetwork.org.uk
Information about becoming a foster parent.

Barnardo’s
http://www.barnardos.org.uk/fosteringandadoption.htm
Working with local authorities to provide a broad range of fostering and adoption services, including placements for children with extra needs.

TACT
http://tactcare.org.uk/
Providing foster families for children and young people in the care of local authorities.
Enquiries: 0330 123 2250 (lines open Monday – Friday 9am – 5pm)

Fostering Scotland
https://carevisionsfostering.co.uk/ 
Independent care agency working in Scotland to help both those looking to foster a child and the children themselves to find a placement.


ALCOHOL ISSUES


Alcohol Change UK
https://alcoholchange.org.uk/
Information and help for anyone with concerns about alcohol consumption.

National Drink Helpline
Drinkline: 0300 123 1110 (lines open - Monday–Friday 9am–8pm, weekends 11am-4pm)

Wales Drug and Alcohol Helpline 
http://www.dan247.org.uk/
Support information for alcohol and drugs issues, this is for anyone based in Wales.
Helpline: 0808 808 22 34 (lines open 24 hours)
Text: Dan to 81066

Drinkaware 
http://www.drinkaware.co.uk
Drinkaware provide information about alcohol and drinking, including practical tips to suit all occasions.


Drink Spiking
https://www.drinkaware.co.uk/advice/staying-safe-while-drinking/drink-spiking-and-date-rape-drugs/
Information from Drinkaware on the crime of drink spiking, how to prevent it and what to do if someone’s drink has been spiked.

Drink Coach
https://drinkcoach.org.uk/
A test for looking at your drinking, as well as access to online advice and details for face-to-face support locally.

result4addiction
https://www.result4addiction.net
Online, free and anonymous check and feedback on addiction. Check and research for yourself or a loved one.

Alcoholics Anonymous
http://www.alcoholics-anonymous.org.uk
A free self-help group for alcoholics; contact AA for information about the 12-step recovery programme or go online for details of meetings.
Helpline: 0800 9177 650
Email: help@aamail.org

Al-Anon /Alateen 
http://www.al-anonuk.org.uk
Al-Anon offer support information for anyone concerned about the drinking of a family member, and 
teenage relatives of alcoholics can find support through Alateen.
Helpline: 0800 0086 811 (lines open 10am – 10pm)
Email: helpline@al-anonuk.org.uk

Adfam
http://www.adfam.org.uk/
Providing support for families and friends of drug and alcohol users.
Email: admin@adfam.org.uk

Family Lives
http://www.familylives.org.uk/advice/teenagers/drugs-alcohol/underage-drinking/
Advice for parents concerned about teen drinking.

National Organisation for FASD (Foetal Alcohol Spectrum Disorders)
https://nationalfasd.org.uk
Support and information for anyone affected by FASD, Foetal Alcohol Spectrum Disorders, an umbrella term for several diagnoses all related to a baby being exposed to alcohol while still in the womb.

Alcohol misuse
http://www.nhs.uk/conditions/Alcohol-misuse/Pages/Introduction.aspx
Information on alcohol misuse, the health risks and possible treatment.

Alcohol Poisoning
https://www.nhs.uk/conditions/alcohol-poisoning/
NHS information on recognising the serious condition of alcohol poisoning.

Down Your Drink 
http://www.downyourdrink.org.uk
Online test to check drinking levels.

National Association for Children of Alcoholics - NACOA 
http://www.nacoa.org.uk
NACOA offer support to children of alcohol dependent parents. 
Helpline: 0800 358 3456 (lines open Monday - Saturday 12noon - 9pm)
Email: helpline@nacoa.org.uk 


AUTISM & ASPERGER SYNDROME


NHS Information
http://www.nhs.uk/conditions/autistic-spectrum-disorder/Pages/Introduction.aspx
NHS information on the wide spectrum of Autism and Asperger Syndrome.

The National Autistic Society – NAS
http://www.autism.org.uk
The NAS provide information, support and services to people with Autism or Asperger Syndrome, as well as their families and carers.
Helpline: 0808 800 4104 (lines open Monday – Friday 10am – 3pm)

Diagnosing Autism
https://www.autism.org.uk/what-we-do/diagnosticservices
Information on getting a diagnosis of autism for children, young people and adults.


NAS Employment Service 
https://www.autism.org.uk/what-we-do/employment
NAS assist with employment and training service for people with an autism spectrum disorder (ASD). 

Child Autism UK
http://www.childautism.org.uk/
Support for parents after their child has been diagnosed.
Helpline: 01344 882248 (lines open Monday – Friday 2pm - 4pm)

Young Minds 
https://youngminds.org.uk/find-help/for-parents/
Offering advice to both concerned parents and anyone who’s child has recently been diagnosed autism or Asperger Syndrome.
Parents Helpline: 0808 802 5544 (lines open Monday – Friday 9.30am – 4pm) 

Cedar Foundation – Northern Ireland
https://thecedarfoundation.eu.rit.org.uk/learning-disabilityservices
Helping those with Learning Disability to learn new skills and manage challenges.

The Asperger’s Syndrome Foundation
www.aspergerfoundation.org.uk 


Information on Asperger Syndrome.
Email: info@aspergerfoundation.org.uk 


Different Together
https://different-together.co.uk/
Supportive and understanding community for the partners of adults affected by Aspergers Syndrome.

BPS
http://beta.bps.org.uk/
Information about chartered psychologists.


BEREAVEMENT & TRAUMA

BEREAVEMENT SUPPORT FOR ADULTS AND PARENTS


Cruse Bereavement Care
http://www.cruse.org.uk
Cruse provide advice and support to anyone who has been bereaved, no matter how recently or long ago a loved one died. 
Helpline: 0808 808 1677 (lines open Monday – Friday 9.30am – 5pm and until 8pm on Tuesday, Wednesday, Thursday, Weekends 10am – 2pm) 
Email: helpline@cruse.org.uk 

The Compassionate Friends 
http://www.tcf.org.uk
Support from an organisation formed of bereaved parents and their families; offering understanding and encouragement to others following the death of a child or children. 
Helpline: 0345 123 2304 (lines open 10am-4pm, 7pm-10pm)
Northern Ireland: 0288 7788 016 (lines open 10am - 4pm, 7pm – 9.30pm)
Email: helpline@tcf.org.uk 

The Child Death Helpline 
http://www.childdeathhelpline.org.uk
Supporting anyone affected by the death of a child regardless of when the bereavement took place. 
Helpline: 0800 282 986 free for landlines, 0808 800 6019 free for mobiles (lines open every evening 7 - 10pm, or Monday – Friday 10am – 1pm, Tuesday and Wednesday’s 1 – 4pm) 


Child Bereavement UK
https://childbereavementuk.org/
Supports families and educates professionals when a baby or child of any age dies or is dying.
Helpline: 0800 02 888 40 (lines open Monday – Friday 9am – 5pm)

At A Loss
https://www.ataloss.org/
Signposting website and online bereavement counselling for anyone bereaved and those supporting them.
Grief chat: online Monday – Friday 9am – 9pm

Stillbirth and Neonatal Death Society - SANDS
https://www.sands.org.uk/
SANDS support bereaved parents and families if a baby dies before, during or after childbirth. 
Helpline: 0808 164 3332 (lines open Monday – Friday 10am - 3pm, Tuesday and Thursday 6pm – 9.30pm) 
Email: helpline@sands.org.uk

The Lullaby Trust
http://www.lullabytrust.org.uk/
Offering support to bereaved parents if a baby dies suddenly and unexpectedly.
Helpline: 0808 802 6868 (lines open Monday – Friday 10am – 5pm, weekends and Bank Holidays 6 – 10pm)
Email: support@lullabytrust.org.uk

Twins Trust Bereavement Support Group
https://twinstrust.org/bereavement.html
Twins Trust BSG support parents who have lost a baby or babies during a multiple pregnancy or at any stage after birth.
Twinline: 0800 138 0509 (lines open 10am - 1pm, 7pm - 10pm)


Sue Ryder’s Online Bereavement
https://www.sueryder.org/online-bereavement-support
Online support services accessed from home.  Services include one-to-one professional support, sharing with others in similar situations, as well as information resources.
 

 

BEREAVEMENT – CHILDREN AND YOUNG PEOPLE

Grief Encounter 
http://www.griefencounter.org.uk
Providing support to children and young people following the death of a parent, sibling or loved one; offering one-to-one counselling, grief groups, residential camps, and grief relief kits.
Helpline: 0808 802 0111 (lines open Monday - Friday 9am-9pm)
Email: grieftalk@griefencounter.org.uk

Winston's Wish
https://www.winstonswish.org
A bereavement charity for children and young people following the loss of a parent or sibling; offering support and guidance to anyone concerned about a grieving child. 
Helpline: 0808 802 0021 (lines open Monday - Friday 9am - 5pm) 

Compassionate Friends siblings 
https://www.tcf.org.uk/content/ftb-siblings/
Providing support to anyone trying to cope with the death of a sibling. 

Child Bereavement UK
https://childbereavementuk.org/young-people/
Offering support to anyone aged 11 -25 who has been recently bereaved or informed that someone close is seriously ill.
Helpline: 0800 02 888 40 (lines open Monday – Friday 9am – 5pm)


SPECIALIST BEREAVEMENT

Supporting The Military Family 
https://www.cruse.org.uk/get-help/for-military-families
Part of Cruse Bereavement and specialising in support for anyone who has lost a loved one in the Armed Forces.
Helpline: 0808 808 1677 (lines open Monday – Friday 9.30am – 5pm and until 8pm on Tuesday, Wednesday, Thursday, Weekends 10am – 2pm)
Email: helpline@cruse.org.uk 

Road Peace
http://www.roadpeace.org/
Providing support to anyone who has suffered injury or a bereavement following a road accident; also offering advice on rights and referrals to lawyers. 
Helpline: 0845 4500 355 (ines open Monday - Friday 10am - 1pm) 

Support and Care After Road Death and Injury - SCARD
http://www.scard.org.uk
Providing support to anyone who has suffered injury or a bereavement following a road accident. 
Helpline: 0345 123 5542 (lines open 9am - 9pm)
Email: info@scard.org.uk

Brake 
http://www.brake.org.uk
Providing support to anyone who has suffered injury or a bereavement following a road accident. 
Helpline: 0808 8000 401 (lines open Monday – Friday 10am- 4pm)

Survivors of Bereavement by Suicide - SOBS
http://www.uksobs.org
SOBS offer support and to anyone bereaved by suicide. 
Helpline: 0300 111 5065 (lines open 9am - 9pm) 

Support after Murder and Manslaughter - SAMM 
http://www.samm.org.uk
SAMM are a self-help group who offer support to families and friends who have been bereaved as a result of murder or manslaughter.
Email: info@samm.org.uk 

Murdered Abroad 
http://www.murdered-abroad.org.uk/
Support to families and friends in the UK who’s loved ones are the victims of murder or manslaughter abroad. 
Email: support@murdered-abroad.org.uk


WAY – Widowed & Young
https://www.widowedandyoung.org.uk/
A self-help support network for anyone widowed when young. 

Gov.uk 
https://www.gov.uk/browse/births-deaths-marriages/death
Government information about death and bereavement, including probate, funeral and financial information. 

The Natural Death Centre
http://www.naturaldeath.org.uk/
Independent funeral advice and support.


END OF LIFE

Dying Matters
http://www.dyingmatters.org/
Support information for anyone approaching the end of their life, as well as relatives, friends and carers.


Hospice UK
http://www.hospiceuk.org/about-hospice-care
For hospice and palliative care services, assisting patients, families and carers with information about services and resources available.

Good Life, Good Death, Good Grief
http://www.goodlifedeathgrief.org.uk/
Helping people in Scotland to support each other through end of life and bereavement.

Together For Short Lives
http://www.togetherforshortlives.org.uk/
Supporting children with life-threatening and life-limiting conditions and their families.
Helpline: 0808 8088 100 (lines open Monday – Friday 10am – 4pm)


TRAUMA

ASSIST Trauma Care 
http://www.assisttraumacare.org.uk
Supporting individuals and families affected by traumatic stress and Post Traumatic Stress Disorder. 

Victim Support 
https://www.victimsupport.org.uk/
Providing support and information for anyone who has been affected by a crime, regardless of whether or not it is reported to the police. 
Helpline: 0808 1689 111 (lines open 24 hour) 
Email: supportlineemail@victimsupport.org.uk


BLIND & VISUAL IMPAIRMENT (INCL DEAF BLIND)

RNIB

https://www.rnib.org.uk/

Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.

Blind Aid

https://www.blindaid.org.uk/

London's oldest charity for blind and visually impaired people, BlindAid works to improve quality of life and promotes independence for Londoners


The Royal Society for Blind Children

https://www.rsbc.org.uk/

The Royal Society for Blind Children supports blind and partially sighted children and young people, and their families.


BODY ISUUES AND EATING DISORDERS

BODY IMAGE


Body Image
http://www.familylives.org.uk/advice/teenagers/health-wellbeing/body-image/
Information for parents about teenage body image issues.

BDD
http://bddfoundation.org/
Support information for those affected by Body Dysmorphic Disorder.

Be Real
http://www.berealcampaign.co.uk/home/
Campaigning to change attitudes to body image.

 

EATING DISORDERS


Beat
https://www.beateatingdisorders.org.uk/
Beat offer support for all eating disorders including anorexia and compulsive overeating. 
All Beat helplines: (lines open Monday – Friday 9am - 8pm, weekends & bank holidays 4pm- 8pm)
Adult Helpline: 0808 801 0677
Email: help@beateatingdisorders.org.uk
Youthline: 0808 801 0711
Youthline email: fyp@beateatingdisorders.org.uk
Studentline: 0808 801 0811
Studentline email: studentline@beateatingdisorders.org.uk


FightEd
https://www.fighted.org/
Supports families in Northern Ireland affected by eating disorders. They advise and equip family members to help them aid their loved ones recovery.

Young Minds 
http://www.youngminds.org.uk
Young Minds provide support on a range of mental health issues for young people up to the age of 25, and their families. 
Parents Helpline: 0808 802 5544 (lines open Monday - Friday 9.30 -4pm)
Email: parents@youngminds.org.uk

Child and Adolescent Mental Health Services - CAMHS
http://www.youngminds.org.uk/for_parents/services_children_young_people
Information about mental health services for children and young people.

NHS – Weight Loss Surgery
http://www.nhs.uk/conditions/weight-loss-surgery/Pages/Introduction.aspx
NHS information on weight loss or bariatric surgery.

Overeaters Anonymous
http://www.oagb.org.uk
Supporting compulsive eaters, local groups are listed online. 

HEALTHY LIVING

NHS
http://www.nhs.uk/Livewell/Goodfood/Pages/Healthyeating.aspx
NHS information on healthy eating.

NHS - child health
http://www.nhs.uk/livewell/childhealth6-15/Pages/Childhealth615home.aspx
Information on child health and maintaining a healthy weight.

British Nutrition Foundation - BNF
http://www.nutrition.org.uk
BNF provide advice about nutrition. 

Weight Concern
http://www.weightconcern.org.uk/
Weight Concern offer information on health for anyone overweight or suffering obesity.

Change 4 Life
http://www.nhs.uk/Change4Life/Pages/healthy-eating.aspx
NHS Change4Life aims to help people be healthier.

Henry
https://www.henry.org.uk
Working with families to help babies and young children have a healthy start in life; aiming to prevent obesity.

Healthier Scotland
http://www.takelifeon.co.uk/ 

Get Active – Northern Ireland
http://www.sportni.net/get-active/

Nutritionist Resource
http://www.nutritionist-resource.org.uk/
An online guide to finding a Nutritionist.

British Dietetic Association
http://www.bda.uk.com/improvinghealth/yourhealth/dietitians
Information on the work of dieticians and how they can help with a healthy lifestyle. 


GENERAL INFORMATION


NHS – Obesity surgery
http://www.nhs.uk/conditions/weight-loss-surgery/Pages/Introduction.aspx

NHS information on weight loss or bariatric surgery.

NHS – Cosmetic Surgery
http://www.nhs.uk/Conditions/Cosmetic-surgery/Pages/Availability.aspx
Information on availability of cosmetic surgery through the NHS.

Diabetes UK
http://www.diabetes.org.uk
Support information about living with diabetes, including online support for children and young people.
Helpline: 0345 123 2399 (lines open Monday - Friday 9am-5.45pm)
Email: helpline@diabetes.org.uk

Freelance Dieticians
http://www.freelancedietitians.org/
Database of registered dietitians, and a specialist group of The British Dietetic Association.


BULLYING


ChildLine   
http://www.childline.org.uk
ChildLine provide support and counselling for anyone up to the age of 18. ChildLine can discuss anything of concern.
H
elpline: 0800 11 11 (lines open Monday – Friday 7.30am – 3.30pm, weekends 9am – 3.30pm)
1-2-1 chat (online Monday – Friday 7.30am -12 midnight, weekends 9am – 12 midnight)

Bullying UK
https://www.bullying.co.uk/general-advice/what-is-bullying/
Bullying UK offer information on all types of bullying including workplace, school and via text messages.
Homophobic Bullying
https://www.bullying.co.uk/general-advice/what-is-homophobic-bullying/


Racist Bullying


https://www.bullying.co.uk/advice-for-parents/what-to-do-about-racist-bullying/
Parent Helpline: 0808 800 222 (lines open: Monday – Friday 9am -9pm, Weekends 10am -3pm)

Shout
https://www.giveusashout.org/
If you’re experiencing a personal crisis and need support to cope.
Text Shout to 85258

National Bullying Helpline
https://www.nationalbullyinghelpline.co.uk/
Information and support on all forms of bullying.
Helpline: 
0300 323 0169 ( lines open: Monday – Friday 9am – 5pm)

eCRIME Action
http://www.ecrime-action.co.uk/
Website with advice and practical information on cyber bullying, trolling, mobbing and all forms of on-line crime for adults and children alike.

Bullies Out
https://bulliesout.com/need-support/
Information and support for young people, parents, school, employees and employers

Racial Bullying
https://www.childline.org.uk/info-advice/bullying-abuse-safety/crime-law/racism/
Information on what is racism and what to do if you’re a young person experiencing racial bullying.

Kidscape
http://www.kidscape.org.uk
Offering advice to parents, carers and professionals about anti-bullying and child safety advice. Further information is available to download online.

Gov.UK – Workplace bullying
https://www.gov.uk/workplace-bullying-and-harassment
Offering information on harassment and bullying in the workplace. 


Citizens Advice – Harassment at Work
https://www.citizensadvice.org.uk/work/discrimination-at-work/what-are-the-different-types-of-discrimination/harassment-at-work/
Information on types of harassment and bullying in the workplace and what to do about it.


Sexual Harassment in Workplace
http://www.acas.org.uk/index.aspx?articleid=6078
Information from ACAS on sexual harassment in any workplace, what it is and how to make a complaint.

Education Support Partnership 
https://www.educationsupportpartnership.org.uk/
Counselling, information and support for everyone working in education.
Supportline: UK - 08000 562 561 (lines open 24 hours)
Email: support@edsupport.org.uk


Homophobic Bullying
https://www.stonewall.org.uk/schools-colleges
Stonewall toolkits and resources for tackling homophobic bullying in schools and colleges.
Information Line: 0800 050 20 20 (lines open Monday - Friday, 9.30am - 4.30pm)
Email: info@stonewall.org.uk

True Vision
http://www.report-it.org.uk/home
Information on hate crime and how to report it.

EACH (Educational Action Challenging Homophobia)

https://each.education
Support for adults and young people affected by homophobic or transphobic bullying.
Action Line: For young people – 0808 1000 143 (lines open Monday - Friday 9.30am-4pm)


Anti-Bullying Programme
https://www.antibullyingpro.com/support
Online resource centre for young people, parents and educators.


Supportline 
http://www.supportline.org.uk/problems/bullying_at_school.php
Supportline provides telephone support for any problems including bullying and cyber-bullying. Helpline: 01708 765 200 (lines open Monday 8.30 – 10.30am, Tuesday, Wednesday, Thursday 5pm – 7.30pm)
Email: info@supportline.org.uk 

Gov.uk – bullying at school
https://www.gov.uk/bullying-at-school/reporting-bullying
Information from the Government about the legal position of school bullying, includes what schools and the police need to do and how to report it. 

Citizens Advice – Harassment at Work
https://www.citizensadvice.org.uk/work/discrimination-at-work/what-are-the-different-types-of-discrimination/harassment-at-work/
Information on types of harassment and bullying in the workplace and what to do about it.

Department For Education 
http://www.education.gov.uk/aboutdfe/advice/f0076899/preventing-and-tackling-bullying
Information to assist schools with prevention and response to bullying.

Samaritans 
http://www.samaritans.org
Samaritans are available to listen to anyone who is distressed.
Helpline: 116 123 (lines open 24 hours) This new number is free and does not appear on phone bills
Email: jo@samaritans.org


CANCER

Support for all types of cancer


Cancer Research UK
http://www.cancerresearchuk.org/
Cancer Research UK offer reliable, easy to understand information to anyone affected by cancer. Cancer information nurses are available via the helpline.
Helpline: 0808 800 40 40 (lines open Monday - Friday 9am - 5pm)


Friends and Bredrins

https://fabcancersupport.org/

https://www.fabcancer.com/

Friends and Bredrins is a cancer support and self-help group which is based in Nottingham, the aim of which is to help all Caribbean and African men.

Email FAB: fabprostatecancer@hotmail.com

Call FAB:  077112 02298 /07817 522100 

Twitter: @friendsbredrins 


Clinical Trials
https://www.uclh.nhs.uk/our-services/find-service/cancer-services/cancer-clinical-trials
Information on the Cancer Clinical Trials Unit at University College London Hospital. Placement on trails is subject to patients meeting strict criteria, further information and contact details can be found online.


Macmillan Cancer Support
http://www.macmillan.org.uk
Macmillan provides support to anyone living with cancer as well as their families, friends and carers.
Helpline: 0808 808 0000 (lines open every day 8am - 8pm)


Tenovus
http://www.tenovus.org.uk/
Offering a counselling service for anyone who has been affected by cancer, giving advice on benefits and income.
Helpline: 0808 808 1010 (lines open Monday – Friday 9am - 5pm, Weekends 10am – 1pm)


Maggie’s Centres
https://www.maggies.org/
Maggie’s offer support for any of the problems associated with cancer. Details of centres are available online.
Information: 0300 123 1801 (lines open Monday – Friday 9am – 5pm)
Email: enquiries@maggies.org


Cancer support for children and young people

Young Lives vs Cancer
https://www.younglivesvscancer.org.uk
Providing cancer support to children, young people and their families.
Helpline: 0300 330 0803 (lines open Monday – Friday 9am-5pm)
Chat Online: Monday – Friday 10am – 4pm


Teenage Cancer Trust
http://www.teenagecancertrust.org/
Supporting young people with cancer and their families.


Childhood Leukaemia
https://bloodcancer.org.uk/understanding-blood-cancer/leukaemia/childhood-leukaemia/
Information from Blood Cancer UK on types of childhood leukaemia’s.
Support line: 0808 2080 888 (lines open Monday 10am - 7pm, Tuesday – Friday 10am – 4pm, Weekends 10am – 1pm)


Children’s Cancer & Leukaemia Group – CCLG
http://www.cclg.org.uk/
Information and guidance for parents of children diagnosed with cancer or leukaemia.


Together For Short Lives
http://www.togetherforshortlives.org.uk/
Supporting children with life-threatening and life-limiting conditions and their families.
Helpline: 0808 8088 100 (lines open Monday – Friday 10am- 4pm)


Specified cancers, support organisations


Bowel Cancer support –


Bowel Cancer UK
http://www.bowelcanceruk.org.uk/
Providing support information for bowel cancer.


Bladder Cancer support -

Action On Bladder Cancer – ABC
http://www.actiononbladdercancer.org/content.php?id=154g=3/About-Us
Providing information about bladder cancer.
Email: abc@rightangleuk.com


Blood Cancer support & information –

Blood Cancer UK
https://bloodcancer.org.uk/
Information and support for anyone affected blood cancers, plus current research.


Myeloma UK
https://www.myeloma.org.uk/
Information and support for anyone living with Myeloma.
Information line: 0800 980 3332 (lines open Monday – Friday 9am – 5pm)


Leukaemia CARE
http://www.leukaemiacare.org.uk/
Providing support to anyone affected by blood or lymphatic cancer and their families.
Helpline to speak to a nurse: 08088 010 444 (lines open Monday 9am – 5pm, Tuesday – Thursday 9.15 – 2.15pm, Thursday & Friday 7pm – 10pm).


Non Hodgkin Lymphoma
http://www.cancerresearchuk.org/about-cancer/type/non-hodgkins-lymphoma/
Information on diagnosis, treatment and living with Non Hodgkin Lymphoma – NHL.


Hodgkin Lymphoma
http://www.cancerresearchuk.org/about-cancer/type/hodgkins-lymphoma/
Information on diagnosis, treatment and living with Hodgkin Lymphoma.


Lymphoma
https://lymphoma-action.org.uk
Information and support for patients and families affected by lymphoma.


MDS UK Patient Support Group
http://www.mdspatientsupport.org.uk/
Support for anyone affected by Myelodysplastic Syndrome (MDS).


DKMS - Delete Blood Cancer
https://www.dkms.org.uk/en


Blood stem cell donor information

Bone Cancer support –


Bone Cancer Research Trust
http://www.bcrt.org.uk/index.php
Information and support for patients and families affected by bone cancer.
Email: infor@bcrt.org.uk


Sarcoma UK
https://sarcoma.org.uk/
Funds vital research and offers support for anyone affected by all types of sarcoma.
Supportline: 0808 801 0401 (lines open Monday – Friday 10am – 3pm)
Email: supportline@sarcoma.org.uk


Brain Cancer support –

The Brain Tumour Charity
http://www.thebraintumourcharity.org/
Supporting anyone affected by a brain tumour, as well as family, carers and friends.
Helpline: 0808 800 0004
Email: support@thebraintumourcharity.org


Brain Tumour Action
http://braintumouraction.org.uk/
Offering support and information to brain tumour patients and their families.


Brain Tumour Support
https://www.braintumoursupport.co.uk/
Support for any type or grade of brain tumour, and whether you are a patient, family member, friend or carer.


Brain Tumour Research
http://www.braintumourresearch.org/
Brain Tumour Research raise awareness and fund research into this type of cancer.


Breast Cancer support –

Breast Cancer Now
https://breastcancernow.org/
Breast Cancer Now provides information and support to anyone affected by breast cancer.
Helpline: 0808 800 6000 (lines open Monday - Friday, 9am - 4pm, Saturdays 9am - 1pm)


Breast Cancer Haven
https://www.breastcancerhaven.org.uk/
The Haven offer breast cancer support centres in London Hereford and Leeds. Anyone who does not live near a centre can apply for the CD/DVD package Haven at Home.

Cervical Cancer support –


Jo’s Cervical Cancer Trust
http://www.jostrust.org.uk/
Offering support to those affected by cervical cancer and cervical abnormalities, as well at their loved ones.
Helpline: 0808 802 8000 (check website for daily opening hours)

Mouth & Oropharyngeal Cancer support –


Mouth Cancer Foundation
https://www.mouthcancerfoundation.org/
Offering support and information to anyone affected by oral, head and neck cancers.
Helpline: 01924 950 950 (lines open Monday – Friday 9am - 5pm)
Email: info@mouthcancerfoundation.org


Laryngectomy
https://www.laryngectomy.org.uk/
The National Association of Laryngectomee Clubs offers support and information through their UK wide clubs and a quarterly newsletter. 


Saving Faces
http://www.savingfaces.co.uk/
Supporting anyone undergoing the treatment of Orofacial Cancers, trauma as well as other facial deformities, including support for their families.



Ovarian Cancer support –

Ovacome
http://www.ovacome.org.uk/
Providing information and support to anyone affected by ovarian cancer.
Helpline: 0800 008 7054 (lines open Monday – Friday 10am – 5pm)
Email: enquiries@ovacome.org.uk


Pancreatic Cancer support –

Pancreatic Cancer UK
https://www.pancreaticcancer.org.uk/
Support & information on pancreatic cancer. Sharing best practise, funding research and campaigning to improve the future.
Support line to speak to a nurse: 0808 801 0707 (lines open Monday – Friday 9am – 4pm, Wednesday 10am – 6pm)

Skin Cancer support –


Lymphoma Action
https://lymphoma-action.org.uk/
Information and support for skin cancers.

Testicular, Prostate Cancer support –


Orchid Cancer
http://www.orchid-cancer.org.uk/262/Home
Supporting anyone affected by testicular, prostate and penile cancers.
Helpline: 0808 802 0010 (lines open Monday & Wednesday 10am - 5pm)
Email: helpline@orchid-cancer.org.uk


Your Privates
http://www.yourprivates.org.uk/
Campaign encouraging young people to undertake regular life saving checks and be better informed.


Tackle Prostate Cancer
http://www.tackleprostate.org/
A self-help organisation for prostate cancer and the families affected.
Helpline: 0800 035 5302 (lines open every day 9am - 9pm)
Email: helpline@tackleprostate.org


Checkemlads
http://www.checkemlads.com/
Support advice for testicular cancer.


SPECIALIST SUPPORT Information


Choriocarcinoma
http://www.nhs.uk/conditions/persistent-trophoblastic-disease/Pages/introduction.aspx
Information on rare pregnancy related tumours, known as gestational trophoblastic tumours (GTT’s).


Mummy’s Star
http://www.mummysstar.org/
Supporting women and their families affected by cancer in and around pregnancy.
Email:  info@mummysstar.org


Black Women Rising UK
https://www.blackwomenrisinguk.org/
Support groups, podcasts and magazine for those affected by cancer and their families.


Proton Beam Therapy
https://www.macmillan.org.uk/cancer-information-and-support/treatment/types-of-treatment/radiotherapy/external-beam-radiotherapy/proton-beam-therapy
Information on this type of radiotherapy.


Anthony Nolan
http://www.anthonynolan.org/
UK Blood cancer and bone marrow register.
Phone number: 0303 303 0303 (lines open Monday to Friday 9am – 5pm)


Bone Marrow / Stem Cell Transplant information
http://www.macmillan.org.uk/information-and-support/treating/stem-cell-and-bone-marrow-transplants
Bone Marrow and Stem Cell transplants explained by Macmillan Cancer Support.


NHS Cord Blood Bank
https://www.nhsbt.nhs.uk/what-we-do/blood-services/cord-blood-donation/
Information on donating cord blood.


Dying Matters
http://www.dyingmatters.org/
Support information for anyone approaching the end of their life, as well as relatives, friends and carers


CARE & CARE LEAVERS
Become

http://www.becomecharity.org.uk/
A service for children in care, helping to improve care for children and young people who are separated from their families and living in residential or foster care.
Care advice line: 0800 023 2033 (lines open Monday – Friday 10.30am – 3pm)

The Care Leavers Association
http://www.careleavers.com
Organised by those who have been in care, offering information and support across a range of issues affecting people who have lived in care, such as accessing records.
Email: info@careleavers.org

Coram Voice
http://www.coramvoice.org.uk/young-peoples-zone/are-you-care-leaver
Information for those who are about to, or already have, left care.
Information: 0808 800 5792 (lines open Monday – Friday 9.30am – 6pm, Saturday 10am – 4pm)
Email: help@coramvoice.org.uk

Rees Foundation
https://www.reesfoundation.org/
Help and advice to care experienced individuals, of any age, about any concern big or small.

Catch 22
http://www.catch-22.org.uk/expertise/care-leavers/
Supporting care leavers in the transition from care to independence.

Drive Forward Foundation 
https://driveforwardfoundation.org/
Supporting young people in education, employment and training.

FAMILY SUPPORT 
Family Rights Group
http://www.frg.org.uk/
Offering legal advice to families whose children are involved with local authority children’s services.
Helpline: 0808 801 0366 (lines open Monday – Friday 9.30am -3.00pm)

Family Lives
http://familylives.org.uk/
Offering support to anyone in a parenting role for any parenting problem.
Parentline: 0808 800 2222 (lines open Monday - Friday 9am-9pm, Weekends 10am-3pm)


Got A Teenager
http://familylives.org.uk/advice/got-a-teenager
Support advice for anyone parenting a teenager.
Parentline: 0808 800 22 22 (lines open Monday - Friday 9am-9pm, Weekends 10am-3pm)


Coram Children's Legal Centre
http://www.childrenslegalcentre.com/
The Child Law Advice Service provide legal advice and information on areas of child, family and education law. Under the Child Law Advice Service online area are a range of factsheets and how to guides. 

Government Information on Looked After Children
https://www.gov.uk/schools-colleges-childrens-services/looked-after-children


CARING FOR SOMEONE


Carers Direct
https://www.nhs.uk/conditions/social-care-and-support-guide/introduction-to-care-and-support/
NHS information on care and support. Call backs available via the helpline in 170 languages.
Helpline: 0300 123 1053 (lines open weekdays 9am - 8pm, weekends 11am - 4pm)
Webchat: advisors online (weekdays 9am - 8pm, weekends 11am - 4pm)

Carers UK
http://www.carersuk.org/
Offering support advice for all aspects of caring for someone.
Helpline: 0808 808 7777 (lines open Monday - Friday 9am - 6pm)

Age UK
http://www.ageuk.org.uk/home-and-care/advice-for-carers/
Services for older people, their families and those who care for them.
Advice Line: 0800 169 6565 (lines open 8am – 7pm)

Marie Curie
https://www.mariecurie.org.uk/help/being-there/support-carers?gclid=CIHcr8WSpMoCFWXkwgodf_EH3Q
Support for anyone caring for someone with a terminal illness.
Helpline: 0800 090 2309 (lines open Monday – Friday 8am- 6pm, Saturday 11am – 5pm)

Which?
Later Life Care: advice on elderly care choices
https://www.which.co.uk/later-life-care
For information on how to complain about a care home.
http://www.which.co.uk/consumer-rights/advice/how-to-complain-about-a-care-home


Carers Trust
http://www.carers.org/
Carers Trust works to improve support and services for anyone who is a carer.


MIND
https://www.mind.org.uk/information-support/helping-someone-else/carers-friends-family-coping-support/supporting-someone-with-a-mental-health-problem/
Information from MIND on coping with the care of someone. 

Carers Allowance
https://www.gov.uk/carers-allowance/overview
Government Information on carers allowance and disability benefits.

The Children’s Society
https://www.childrenssociety.org.uk/what-we-do/helping-children/young-carers 
Helping children and young carers with a variety of issues.

Young Carers – Financial Support
https://www.moneyadviceservice.org.uk/en/articles/financial-support-for-young-carers
Information on benefits available to young carers.

Living Made Easy - DLF
https://livingmadeeasy.org.uk/
Offering impartial advice about all types of disability equipment and mobility products, helping to find disabled equipment solutions that enable

independence.
Helpline: 0300 999 0004 (lines open Monday - Friday 10am - 4pm)
Email: helpline@dlf.org.uk

Dying Matters
http://www.dyingmatters.org/
Support information for anyone approaching the end of their life, as well as relatives, friends and carers.

Hospice UK
http://www.hospiceuk.org/
Providing details for hospice and palliative care services, for patients, families and carers.
Email: info@hospiceuk.org

Care Quality Commission
http://www.cqc.org.uk/
The independent regulator of health and social care in England.

NHS – Euthanasia and Assisted suicide
http://www.nhs.uk/conditions/Euthanasiaandassistedsuicide/Pages/Introduction.aspx
NHS information on law in the UK and the definitions of euthanasia and assisted suicide.


CHILD ABUSE OR HARM (INCL NON-RECENT)


National Association for People Abused in Childhood - NAPAC
https://napac.org.uk
Providing confidential help and support with recovery, no matter when the abuse took place. 
Helpline: 0808 801 0331 (lines open Monday - Thursday 10am - 9pm, Friday 10am - 6pm)
Email: support@napac.org.uk

NSPCC 
http://www.nspcc.org.uk/
NSPCC provide confidential advice to anyone worried about the safety or welfare of a child. Services are available in several languages, as well as for deaf and hard of hearing people.
Helpline: 0808 800 5000 (lines open Monday – Friday 8am – 10pm, Weekends 9am – 6pm)
Email: help@nspcc.org.uk


ChildLine 
http://www.childline.org.uk
ChildLine offer confidential support to young people up to the age of 18. 
Helpline: 0800 11 11 (lines open 24 hours)

Talk Now – Scotland
http://talknow.org.uk/
Counselling service for survivors in Scotland of childhood sexual abuse and family members who may have been affected.


CPSU – Child Protection in Sport Unit
https://thecpsu.org.uk/ 
Information, advice and support for all involved with children in a sport situation.


Reporting Child Abuse
https://www.gov.uk/report-child-abuse
What to do if you’re worried that a child or young person is at risk or is being abused or neglected.


PANTS campaign
https://www.nspcc.org.uk/preventing-abuse/keeping-children-safe/underwear-rule/
PANTS is a campaign from the NSPCC that helps parents communicate with their children about protection from abuse. Downloadable guides are available.


Mosac
https://www.mosac.org.uk/
Support for non-abusing parents and carers whose children have been sexually abused.
Helpline: 0800 980 1958 (lines open Monday, Thursday & Friday 10am – 2pm, Tuesday & Wednesday 10am – 6pm)

Pace
http://paceuk.info/
Works alongside parents and carers of children who are – or are at risk of – being exploited by those external to the family

Disrespect Nobody
http://www.disrespectnobody.co.uk/
For young people who need help and advice and are worried about abuse.

Brook
http://www.brook.org.uk/your-life/category/abuse-and-violence
Support information for young people about suffering abuse and unacceptable behaviour


thirtyone:eight
https://thirtyoneeight.org/
A Christian organisation aiming to safeguard children and vulnerable adults affected by abuse.
Helpline: 0303 003 1111 (lines open Monday – Friday 9am – 5pm)


What is Grooming?
https://www.nspcc.org.uk/preventing-abuse/child-abuse-and-neglect/grooming/what-is-grooming/
NSPCC information on grooming and how it happens.

IWF – Internet Watch Foundation
https://www.iwf.org.uk/
Anyone who has uncovered child sexual abuse images or videos on the internet can report them anonymously and confidentially to IWF.


CEOP (Child Exploitation and Online Protection)
http://www.ceop.police.uk/
Child Exploitation and Online Protection work towards eradicating the sexual abuse of children; part of UK policing helping to track and find offenders.


Stop It Now!
http://www.stopitnow.org.uk
Providing advice to anyone who has abused, or thought about abusing a child; encouraging abusers to recognise their behaviour problems and seek help to change, also supporting the family and friends of abusers.
Helpline: 0808 1000 900 (lines open Monday - Thursday 9am - 9pm, Friday 9am - 5pm)
Email: help@stopitnow.org.uk


STOPSO
http://www.stopso.org.uk/ 
Working to prevent harmful sexual behaviour through therapy. For anyone concerned about their behaviour or someone else’s.


CONGENITAL & GENETIC CONDITIONS


Contact 
https://contact.org.uk 
Contact a Family give information and support for all conditions affecting children. A directory of specific conditions and rare disorders can be found online.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)
Email: helpline@contact.org.uk


Well Child
https://www.wellchild.org.uk/
Support for families caring for a seriously ill child or young person.


Unique - The Rare Chromosome Disorder Support Group
http://www.rarechromo.org
Unique provide support and information to families of children with rare chromosome disorders, and professionals. Downloadable leaflets are available online for individual chromosome disorders.
Email: info@rarechromo.org


SPECIFIC CONDITION SUPPORT


Achondroplasia
https://www.gosh.nhs.uk/conditions-and-treatments/conditions-we-treat/achondroplasia
Information from Great Ormond Street Hospital on Achondroplasia, the most common type of short limb condition.


BSS – Bernard-Soulier Syndrome
Bernard-Soulier syndrome is a rare inherited disorder of blood clotting characterised by unusually large platelets, low platelet count and prolonged bleeding time. Affected individuals tend to bleed excessively and bruise easily. For information on blood disorders go to http://haemophilia.org.uk/


Bubble Foundation UK
http://www.bubblefoundation.org.uk/
Support for families of children born with Severe Combined Immune Deficiency Syndrome (SCID) or other conditions requiring bone marrow transplants.


Brittle Bone Society
http://www.brittlebone.org/
Membership organisation providing support to people affected by the bone condition Osteogenesis Imperfecta (OI).


Cerebral Palsy – SCOPE
http://www.scope.org.uk/support/families/diagnosis/cerebral-palsy
Information about Cerebral Palsy from SCOPE.


Children’s Heart Federation
http://www.chfed.org.uk/
Supporting children and young people with congenital and acquired heart conditions, as well as their families.
Information Line: 0300 561 0065 (lines open Monday – Friday 9.30am – 5pm)


NHS – Congenital Heart Disease
http://www.nhs.uk/conditions/congenital-heart-disease/Pages/Introduction.aspx
Information on heart conditions present at birth, and treatments.


Lagan’s Foundation
http://www.lagans.org.uk/
Supporting parents at home, and in hospital, with babies and children under 5 who are diagnosed with Heart Defects (CHD) or feeding difficulties.


CLAPA - The Cleft Lip and Palate Association
http://www.clapa.com
CLAPA offer information and answers to some of the most commonly asked questions about cleft lip and palate.


Cystic Fibrosis Trust
https://www.cysticfibrosis.org.uk/
Provides information about Cystic Fibrosis.
Helpline: 0300 373 1000 (lines open Monday - Friday 9.30am – 1.30pm, Tuesday & Thursday till 4.30pm)


DEBRA – Dystrophic Epidermolysis Bullosa (EB)
https://www.debra.org.uk/
Information and support on the group of genetic skin conditions known as EB.


Dyspraxia
http://www.nhs.uk/conditions/Dyspraxia-in-adults/Pages/Introduction.aspx
NHS information on Dyspraxia, a common disorder that affects movement and coordination.


Dyspraxia Foundation
http://www.dyspraxiafoundation.org.uk/
Information on sources of local support, features a range of leaflets and books


Down’s syndrome Association
http://www.downs-syndrome.org.uk
Information and support across all aspects of living with Down’s syndrome.
Information: 0333 1212 300 (lines open Monday – Friday 10am – 4pm)
Email: info@downs-syndrome.org.uk


Klinefelter’s Syndrome Association
https://www.ksa-uk.net/
Support and information for those affected by Klinefelter’s Syndrome (KS or XXY). An under diagnosed congenital condition caused by an additional chromosome.


Marfan syndrome - NHS
https://www.nhs.uk/conditions/marfan-syndrome/
Information about Marfan syndrome.


Muscular Dystrophy
http://www.nhs.uk/conditions/Muscular-dystrophy/Pages/Introduction.aspx
NHS information on the group of inherited genetic conditions called MD – Muscular Dystrophy.


Muscular Dystrophy UK
http://www.musculardystrophyuk.org/
Information and support for those affected by a muscle wasting condition.
Helpline: 0800 652 6352 (lines open Monday – Friday 10am – 2pm)


Noonan Syndrome Association
https://www.noonansyndrome.org.uk/
Advice and support for families affected by Noonan Syndrome.
Email: info@noonansyndrome.org.uk


Pfeiffer’s Syndrome - Headlines
http://www.headlines.org.uk/
The UK craniofacial support group
Email: info@headlines.org.uk


Rett Syndrome Research Trust
http://www.reverserett.org.uk/
Providing information about Rett Syndrome and its treatment.
Email: enquiries@reverserett.org.uk


The Restricted Growth Association
https://rgauk.org/
Supporting families of children diagnosed with achondroplasia or restricted growth.
Helpline: 0300 111 1970 (Monday - Friday 9am-5pm, leave message and you will be called back)
Email: office@restrictedgrowth.co.uk


Shine - Spina Bifida & Hydrocephalus
http://www.shinecharity.org.uk/
Offering supporting to individuals and families who are coping with Spina Bifida and Hydrocephalus.


Sickle Cell Disease
http://sicklecellsociety.org/
Support and information for Sickle Cell Disease.


Scoliosis Association
http://www.sauk.org.uk/
Providing support and advice for anyone affected by scoliosis.
Helpline: 0208 964 1166 (lines open Monday – Friday 9.30am – 5.30pm)


The Arthrogryposis Group - TAG
https://www.arthrogryposis.co.uk/
TAG is a support group for anyone who has the condition Arthrogryposis Multiplex Congenita.
Email: help@arthrogryposis.co.uk
 
Tourette Action
http://www.tourettes-action.org.uk/
Information and support for anyone affected by Tourette Syndrome.
Helpline: 0300 777 8427 (lines open Monday & Thursday 6pm – 8pm and Thursday 9am - 2pm)
Email: help@tourettes-action.org.uk


Tourette Syndrome Information.
https://www.gosh.nhs.uk/medical-information/search-medical-conditions/tourette-syndrome/tourette-syndrome-information-pack
Great Ormond Street Hospital series of information packs on TS for families, young people and teachers.


Tuberous Sclerosis Association – TSA
http://www.tuberous-sclerosis.org/
TCA support for anyone affected by TSC as well as their families and carers.


Usher Syndrome
https://www.sense.org.uk
Information and support for Usher Syndrome from Sense.
Information line: 0300 330 9256 (Monday – Friday 9am – 5pm)
Sign Language interpreter available online. (Monday – Friday 9am – 5pm)


Williams Syndrome Foundation
http://www.williams-syndrome.org.uk/
Providing support advice for this rare disorder.


Zika Virus
http://www.nhs.uk/Conditions/zika-virus/Pages/Introduction.aspx
NHS information on Zika virus disease and it’s possible effects, particularly for pregnant women.


OTHER ORGANISTIONS


Intensive Care Units
http://www.nhs.uk/conditions/Intensive-care/Pages/Introduction.aspx
NHS information on Intensive Care Units – ICUs ,also called ITUs and CCUs.


Action For Sick Children
http://www.actionforsickchildren.org/
Campaigning organisation for child healthcare, with downloadable guide about consent for parents and children.


Together For Short Lives
http://www.togetherforshortlives.org.uk/
Working for all children with life-threatening and life-limiting conditions and all those who support, love and care for them.Website includes search for palliative care in your area and an information request form.
Helpline: 0808 8088 100 (lines open Monday – Friday 10am – 4pm)


COVID-19 - CORONAVIRUS

Government information about the coronavirus
https://www.gov.uk/coronavirus

Welsh Government information for Wales
https://gov.wales/coronavirus

Scottish Government information for Scotland
https://www.gov.scot/coronavirus-covid-19/

Northern Ireland Government information
https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19

NHS Advice
https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS Wales - 111 Covid-19 symptom checker
https://111.wales.nhs.uk/SelfAssessments/symptomcheckers/COVID19.aspx

NHS Scotland
https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

NHS Northern Ireland
https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19

NHS Test and Trace - how it works
https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

NHS Coronavirus Vaccination booking
https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Intensive Care Units
http://www.nhs.uk/conditions/Intensive-care/Pages/Introduction.aspx
NHS information on Intensive Care Units – ICUs, also called ITUs and CCUs.


CRIME & TERRORISM


ANTI-TERRORISM 

Victims of Terrorism
https://victimsofterrorism.campaign.gov.uk/
Information on where to seek advice and assistance following a terrorist attack, including support services available to victims, survivors, witnesses, family members, and all those affected.

ACT Early 
https://actearly.uk/
Advice for parents and carers to keep children safe from radicalisation

Counter Terrorism Policing
https://www.counterterrorism.police.uk/

Action Counters Terrorism campaign
www.gov.uk/act
Advice and information from Counter Terrorism Policing on how to report suspicious activity and how to stay safe

UK action to combat Daesh 

Daesh (also known as IS, ISIL and ISIS) is a global terrorist group that poses a threat to the world through its violent ideology and network of terrorist fighters. The UK is at the forefront of the Global Coalition against Daesh.


OFFENDERS


NACRO
https://www.nacro.org.uk/what-we-do-at-nacro/
Support in overcoming barriers presented by criminal records and enabling people to move on from previous mistakes.
Resettlement Advice: 0300 123 1999 (lines open Monday – Thursday 9am – 5pm, Friday 1- 5pm)
Email: helpline@nacro.org.uk


Respect 
http://www.respectphoneline.org.uk
Advice for anyone who is abusive towards their partners and is seeking help to stop. 
Helpline: 0808 802 4040 (lines open Monday - Friday 9am-8pm)
Email: info@respectphoneline.org.uk


Catch 22
http://www.catch-22.org.uk/
Organising programmes that offer support in staying away from crime and substance abuse

Inside Time
http://www.insidetime.org/
Online national newspaper for prisoners.


Stopso
http://www.stopso.org.uk/
Contact Stopso to find a suitable counsellor or therapist trained to help those who are at risk of, or have already committed a sexual offence.


Stop It Now! 
http://www.stopitnow.org.uk
Providing advice to anyone who has abused, or thought about abusing a child; encouraging abusers to recognise their behaviour problems and seek help to change, also supporting the family and friends of abusers.
Helpline: 0808 1000 900 (lines open Monday - Thursday 9am - 9pm, Friday 9am - 5pm)
Email: help@stopitnow.org.uk
The Lucy Faithfull Foundation run the Stop It Now! helpline and offer a range of services for professionals and members of the public for more information visit the website https://www.lucyfaithfull.org.uk/

Unlock – The Information Hub
https://hub.unlock.org.uk/
Online self-help on a wide range of issues That a criminal conviction can affect, includes disclosure to employers, criminal record check, insurance, housing and travel.

Circles UK
http://www.circles-uk.org.uk/
Circles work with local volunteers to minimise alienation and support reintegration for sex offenders, aiming to prevent sexual reoffending. 


DRIVE
http://driveproject.org.uk/
Drive is an intensive intervention that works with high-harm and serial perpetrators to challenge behaviour and prevent abuse.
 


FAMILIES OF OFFENDERS

Prisoners’ Families Helpline
https://www.prisonersfamilies.org/
Offering support if a family member is in contact with the criminal justice system. Translation services are available for those whose first language is not English.
Helpline: 0808 808 2003 (lines open Monday – Friday 9am – 8pm, Weekends 10am – 3pm)
Email: info@offendersfamilieshelpline.org

Young People in Custody
https://www.gov.uk/young-people-in-custody
Information for families when a young person is held in custody.


Families Outside – Scotland
https://www.familiesoutside.org.uk/
Providing information, advice, and direct support for children and families affected by imprisonment in Scotland.
Helpline: 0800 254 0088 (lines open Monday – Friday 9am – 5pm)
Email: support@familiesoutside.org.uk

Clinks
http://www.clinks.org/directory
Clinks support voluntary organisations that work with offenders and their families


DEAF (INCL BSL) & HEARING LOSS

DEAF & HEARING LOSS

RNID
https://rnid.org.uk/
Information and advice for deaf and hard of hearing people and their families.
Information line: 0808 808 0123 (lines open Monday – Friday 9am – 5pm)
Textphone: 0808 808 9000 (lines open Monday – Friday 9am – 5pm)
Email: informationline@rnid.org.uk
Email: tinnitushelpline@rnid.org.uk


National Deaf Children’s Society - NDCS
http://www.ndcs.org.uk/
NDCS offer support and information to parents of children with a hearing problem, also hosting a online live chat service.
Helpline: 0808 800 8880 - voice or text (lines open Monday - Friday 9am-5pm)
Email: helpline@ndcs.org.uk


British Tinnitus Association
https://www.tinnitus.org.uk/
Support services for anyone affected by tinnitus include helpline, e-learning tool www.takeontinnitus.co.uk and information leaflets.
Helpline: 0800 018 0527 (lines open Monday – Friday 9am – 5pm)


British Deaf Association – BDA
https://bda.org.uk/
Membership organisation and charity run by Deaf people for Deaf people, empowering Deaf people to overcome difficulties that they face on a daily basis.


NHS – Hearing
http://hearing.screening.nhs.uk/public
NHS parent information leaflets on hearing subjects including: Your Baby’s Hearing Screen Test and Your Baby Has A Hearing Loss.


DEAF BLIND

Usher Syndrome
https://www.sense.org.uk/content/usher-syndrome
Information and support for Usher Syndrome from Sense.
Information line: 0300 330 9256 (Monday – Friday 9am – 5pm)
Textphone: 0300 330 9252 (Monday – Friday 9am – 5pm)
 


BRITISH SIGN LANGUAGE


Sign Language
https://bda.org.uk/help-resources/
Information on sign language, spelling and notes on successful communication.


SignHealth
https://www.signhealth.org.uk/
SignHealth strives to ensure that Deaf people get the same access to healthcare and other services as hearing people.


BSL Dictionary
http://www.british-sign.co.uk/british-sign-language/dictionary/
Dictionary of around 500 BSL signs.


DEMENTIA

Dementia UK
http://www.dementiauk.org/
Dementia UK provides a helpline staffed by specialist Admiral Nurses who can advise on all aspects of caring for someone with dementia. Admiral Nurses also work across a variety of care settings including in the community, care homes, hospitals and hospices and are supported by Dementia UK
Helpline: 0800 888 6678 (lines open Monday – Friday 9am–9pm, Saturday & Sunday 9am–5pm)
Email: helpline@dementiauk.org

Alzheimer's Society 
http://www.alzheimers.org.uk/
Alzheimer’s Society offer support to anyone concerned about Alzheimer's or other forms of dementia.
Helpline: 0333 150 3456 (lines open Monday – Friday 9am - 5pm, till 8pm Monday & Wednesday, weekends 10am-4pm)

Alzheimer Scotland
http://www.alzscot.org  
Offering help in Scotland for dementia sufferers, as well as their families and carers.
Helpline: 0808 808 3000 (lines open 24 hours)
Email: helpline@alzscot.org

National Dementia Action Alliance
https://nationaldementiaaction.org.uk/
Dementia Action Alliance is made up of over 100 organisations who aim to transform the quality of life for anyone living with dementia as well as families and carers.

The Royal British Legion - Dementia Care
https://www.britishlegion.org.uk/get-support/care/dementia-care/
Providing Admiral Nurses to support carers of those living with dementia. Specialist care and support to Royal British Legion care home residents. Wide range of support and advice available on the helpline.
Helpline: 0808 802 8080 (lines open every day 8am – 8pm) 

Young Dementia UK
http://www.youngdementiauk.org/
Information and support for anyone affected by ‘young onset’ dementia, also known as ‘early onset’ or ‘working age’ dementia as it affects people aged under 65.

Age UK
http://www.ageuk.org.uk/
Age UK offer services to older people, as well as families and carers; local centres can be found online or via the helpline.
Advice Line: 0800 169 6565 (lines open 8am – 7pm)

The Silver Line
http://www.thesilverline.org.uk/
A helpline providing information and advice to older people.
Helpline: 0800 4 70 80 90 (lines open 24 hours)

Dementia, Social Services and the NHS
http://www.nhs.uk/conditions/dementia-guide/pages/dementia-and-social-services.aspx
Information on NHS and social services support for anyone affected by dementia.

Carers Direct
https://www.nhs.uk/conditions/social-care-and-support-guide/introduction-to-care-and-support
NHS advice for carers, call backs available via the helpline in 170 languages.
Helpline: 0300 123 1053 (lines open weekdays 9am - 8pm, weekends 11am - 4pm)
Webchat: advisors online (weekdays 9am - 8pm, weekends 11am - 4pm)

Carers UK
http://www.carersuk.org/
Offering support advice for all aspects of caring for someone.
Helpline: 0808 808 7777 (lines open Monday to Friday 9am - 6pm)

Frontotemporal Dementia – Pick’s Disease
http://www.nhs.uk/Conditions/frontotemporal-dementia/Pages/Introduction.aspx
NHS information on this rare form of dementia.

Alzheimer’s Research UK
http://www.alzheimersresearchuk.org/about-dementia/types-of-dementia/frontotemporal-dementia/ftdabout/
Information and support on FTD – Frontotemporal Dementia. Downloadable booklet available.

Department of Health
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/262139/Dementia.pdf
Government report on dementia care and support.


DISABILITY SUPPORT

DISFIGUREMENT - GENERAL SUPPORT
The Katie Piper Foundation
http://www.katiepiperfoundation.org.uk/
The Katie Piper Foundation helps individuals with burns and scars. 

Changing Faces
http://www.changingfaces.org.uk
Changing Faces support anyone with disfigurements of the face, hands and body.
Helpline: 0300 0120 275 (lines open Monday - Friday 10am - 4pm)
Skin Camouflage: 0300 0120 276 (line open Monday – Friday 10am – 4pm)

Saving Faces
http://www.savingfaces.co.uk/
Support for anyone undergoing the treatment of Orofacial Cancers, trauma as well as other facial deformities, plus support for their families.

Contact
https://contact.org.uk/
Contact a Family offer support for all childhood conditions, are also able to put families in touch. Featuring a directory of conditions and rare disorders online.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)
Email: helpline@contact.org.uk

CLAPA - Cleft Lip and Palate Association
https://www.clapa.com/
Information and support on cleft lip and palate treatment.

British Association of Skin Camouflage
http://www.skin-camouflage.net
Helping patients to increase confidence by the skilful application of skin camouflage. 
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NHS Choices
http://www.nhs.uk/Livewell/cosmeticsurgery/Pages/Non-surgicalprocedures.aspx
NHS information about non-surgical cosmetic procedures. 


SPECIALIST SUPPORT

British Foot and Ankle Society
http://www.bofas.org.uk/
Information about conditions of the feet and ankles.

Mouth Cancer Foundation
http://www.mouthcancerfoundation.org/
Providing support to anyone suffering with oral, head or neck cancer.
Helpline: 01924 950 950 (lines open Monday – Friday 9am - 5pm)
Email: info@mouthcancerfoundation.org 

Headlines
http://www.headlines.org.uk/
Headlines are a craniofacial support group.
Information: 07541 106816 (leave contact details for a return call within 24hours)
Email: info@headlines.org.uk 

Apert Syndrome
https://contact.org.uk/conditions/apert-syndrome/
Information on this rare genetic condition from Contact a Family.

Birthmark Support Group 
http://www.birthmarksupportgroup.org.uk/
Offering support to anyone with a birthmark including port wine stain, haemangioma and congenital melanocytic nevus.

Dan’s Fund for Burns
http://www.dansfundforburns.org/index.php
Providing support for burns survivors. 

Children’s Burns Trust
http://www.cbtrust.org.uk/index.shtml
Offering support and rehabilitation information for families of children following a burn or scald. 

Crouzon Syndrome
https://contact.org.uk/conditions/crouzon-syndrome/
Providing information about Crouzon Syndrome

Saethre-Chotzen Syndrome
http://www.headlines.org.uk/saethre_chotzen_syndrome.asp
Providing information about Saethre-Chotzen Syndrome

Treacher Collins Syndrome
https://contact.org.uk/conditions/treacher-collins-syndrome/
Providing information about Treacher Collins Syndrome.


Harlequin Ichthyosis
https://www.ichthyosis.org.uk/harlequin-ichthyosis1
The Ichthyosis Support Group provide information on this rare condition.

 

SURGERY

British Association of Oral and Maxillofacial Surgeons - BAOMS
http://www.baoms.org.uk/
Information on surgery affecting the mouth, jaws, face and neck.

NHS – Breast Reduction Surgery
http://www.nhs.uk/conditions/Breast-reduction/Pages/Introduction.aspx
Information on breast reduction surgery.

British Association of Plastic Reconstructive and Aesthetic Surgeons
http://www.bapras.org.uk/
Information about reconstructive surgery. 

British Association of Aesthetic Plastic Surgeons
http://www.baaps.org.uk/
Information about BAAPS membership for trained plastic surgeons on the Specialist Register of Plastic Surgeons and maintained by the General Medical Council. 

Cosmetic Dentistry Guide
http://www.cosmeticdentistryguide.co.uk/
Offering informational on cosmetic dental procedures and how to find a local cosmetic dentist


DEPPRESSION AND SUICIDAL FEELINGS


SUICIDAL FEELINGS

http://www.samaritans.org
If you’re feeling emotionally distressed and need someone to talk to, you can phone at any time of day or night.
Helpline: 116 123 (lines open 24 hours, free and does not appear on telephone billing)
Email: jo@samaritans.org

Papyrus – Prevention of Young Suicide
http://www.papyrus-uk.org
Providing confidential advice to young people about suicide prevention, also offering advice to anyone concerned about a young person.
HopeLineUK: 0800 068 41 41 (lines open Monday – Friday 9am - 10pm, Weekends & Bank Holidays 2pm- 10pm)
Email: pat@papyrus-uk.org
SMS: 07786209697

Campaign Against Living Miserably - CALM
http://www.thecalmzone.net/
CALM offer support information and advice for men, helping to prevent male suicide.
Helpline: 0800 58 58 58 (lines open 5pm – 12 midnight)

Shout
https://www.giveusashout.org/
If you’re experiencing a personal crisis and need support to cope.
Text Shout to 85258

SOS – Silence of Suicide
https://sossilenceofsuicide.org/
Support for anyone affected by thoughts of suicide as well as those bereaved by suicide.

Students Against Depression
http://studentsagainstdepression.org/
Website offering advice, information, guidance and resources to students affected by low mood, depression and suicidal thinking.

Mind
http://www.mind.org.uk
Mind provide an information service for all aspects of mental health, which includes depression and Post Natal Depression. Local branches of MIND can be found online or by calling the helpline.
Helpline: 0300 123 3393 (lines open Monday - Friday 9am - 6pm)
Email: infor@mind.org.uk
Text: 86463

Sane 
http://www.sane.org.uk
Sane offer crisis care and emotional support to anyone affected by a mental health problem including depression.
Email: support@sane.org.uk

SOBS - Survivors of Bereavement by Suicide
http://www.uksobs.org
SOBS offer specialist emotional support and practical information for people bereaved by suicide.
Helpline: 0300 111 5065 (lines open 9am - 9pm)

Maytree
http://www.maytree.org.uk
Offering a sanctuary for the suicidal.
Email: maytree@maytree.org.uk 

Euthanasia and Assisted Suicide
http://www.nhs.uk/conditions/Euthanasiaandassistedsuicide/Pages/Introduction.aspx
NHS information about UK law and the definition of assisted suicide.

POST NATAL DEPRESSION

House of Light – PND support
http://www.pndsupport.co.uk
Providing support and information to women affected by Post Natal Depression and their families.
Helpline: 0800 043 2031 (lines open Monday – Friday 9am – 5pm)
Email: help@pndsupport.co.uk

Association for Post Natal Illness - APNI
http://apni.org/
Offering support for post-natal depression.
Helpline: 0207 386 0868 (lines open Monday - Friday 10am – 2pm)

Net Mums – Post Natal Depression
https://www.netmums.com/support/pnd-signs-and-symptoms
Support for post natal depression.

Panda’s Foundation
http://www.pandasfoundation.org.uk
Providing support for pre and post natal depression.
Helpline: 0808 1961 776 (lines open Monday – Sunday 11am – 10pm)


SAD - SEASONAL AFFECTIVE DISORDER

NHS - SAD
http://www.nhs.uk/conditions/Seasonal-affective-disorder/
NHS information on this form of depression.


DRUGS ISSUES


FRANK 
http://www.talktofrank.com
FRANK provide information and support on issues to do with drugs, including listing of drugs under their street names and live chat online from 2 – 6pm daily.
Helpline: 0300 123 6600 (lines open 24 hours)
Online chat: (2pm – 6pm every day)
Email: frank@talktofrank.com
Text: 82111

Wales Drug and Alcohol Helpline 
http://www.dan247.org.uk/
Support information for alcohol and drugs issues, for anyone based in Wales.
Helpline: 0808 808 22 34 (lines open 24 hours)
Text: Dan to 81066

Scotland – Know The Score 
http://www.knowthescore.info
Support information for drug issues, for anyone based in Scotland.
Helpline: 0333 230 9468 (Free; lines open Monday – Friday 9am – 9pm, Weekends 10am – 4pm)

Northern Ireland – Addiction NI 
https://addictionni.com/
Support information for alcohol and drugs issues, for anyone based in Northern Ireland.
Over 50’s Helpline: 0808 801 0750 (lines open Monday – Friday 12 Midday – 8pm, Weekend 10am – 4pm)
Email enquiries@addictionni.com

result4addiction
https://www.result4addiction.net
Online, free and anonymous check and feedback on addiction. Check and research for yourself or a loved one.

Drugs Penalties
https://www.gov.uk/penalties-drug-possession-dealing 
Government information on the classification of drugs and the penalties in the UK. 

Narcotics Anonymous
http://www.ukna.org/
Self-support group for people who have struggled with drug issues.
Helpline: 0300 999 1212 (lines open 10am -12midnight)

Cocaine Anonymous UK
https://cocaineanonymous.org.uk/ 
Memberships based organisation offering support to anyone who has been affected by cocaine addiction.
Helpline: 0800 612 0225 
Mobile: 0300 111 2285 
(lines open 10am - 10pm)
Email: helpline@cauk.org.uk

Cannabis – NHS
http://www.nhs.uk/livewell/drugs/pages/cannabis-facts.aspx
Information on the cannabis effects and risks.
MS Society - For information on different types of cannabis and their possible use for people with MS,  CLICK HERE

Steroids – NHS
http://www.nhs.uk/conditions/anabolic-steroid-abuse/Pages/Introduction.aspx
Information on the misuse of steroids and the side effects.

Adfam
http://www.adfam.org.uk/
Providing support for families and friends of drug and alcohol users, including information on drugs, criminal justice system and support groups. 
Email: admin@adfam.org.uk

DrugFAM 
http://www.drugfam.co.uk/
Supporting families, carers and friends affected by substance abuse.
Helpline: 0300 888 3853 (lines open 9am – 9pm)

Friday/Monday
https://www.fridaymonday.org.uk/
Information and support for gay and bi men with drug issues.

County Lines
https://www.nationalcrimeagency.gov.uk/what-we-do/crime-threats/drug-trafficking/county-lines
Information from the NCA on ‘County Lines’ and the exploitation of young and vulnerable people. Includes what to do if you have concerns.

The Children’s Society
https://www.childrenssociety.org.uk/what-we-do/our-work/child-criminal-exploitation-and-county-lines/what-is-county-lines
Information, advice and links to help children and young people who are at risk of, or victims of child criminal exploitation or county lines drug trafficking.


Release
http://www.release.org.uk
Advice about drugs and drug laws. 
Email: ask@release.org.uk


NHS
http://www.nhs.uk/Livewell/drugs/Pages/Drugsandyourkids.aspx
NHS information for parents about how to discuss drugs with their children.

Drug Science
http://www.drugscience.org.uk/
Information about drugs from The Independent Scientific Committee on Drugs.

LEGAL HIGHS – also known as NPS (New psychoactive substances)

Frank
http://www.talktofrank.com/legalhighs 
Information from Frank about legal highs.
Helpline: 0300 123 6600 (lines open 24 hours)
Online chat: (2pm – 6pm every day)
Email: frank@talktofrank.com
Text: 82111
 


EATING DISORDERS & BODY ISSUES


EDUCATION

ADULT


Learndirect (England, Wales & Northern Ireland)
https://www.learndirect.com/
Learndirect provide flexible learning opportunities for gaining new skills.

Read Easy
https://readeasy.org.uk/get-involved/group-locations/
One to one tuition for over 18’s and adults who struggle with reading. Find contact details for your nearest group.


WEA
https://www.wea.org.uk/
Developing educational opportunities for the most disadvantaged. This includes providing basic maths, English and IT skills for employment.


Cedar Foundation – Northern Ireland
https://thecedarfoundation.eu.rit.org.uk/learning-disabilityservices
Helping those with Learning Disability to learn new skills and manage challenges.

Scotland - My World of Work
http://www.myworldofwork.co.uk/
Skills Development Scotland provides information about online learning and training.
Information: 0800 917 8000 (lines open 9am – 5pm)

National Careers Service (England)
https://nationalcareers.service.gov.uk/find-a-course
Information and guidance on learning, training and work opportunities.

Careers Wales
https://careerswales.gov.wales
Information and guidance on learning, training and work opportunities.

NI Direct – Careers Service
https://www.nidirect.gov.uk/campaigns/careers
Information and guidance on learning, training and work opportunities.

Gov.UK
https://www.gov.uk/improve-english-maths-it-skills
Online information about courses available for reading, writing, maths and communication skills.

Get-Into-Teaching
https://getintoteaching.education.gov.uk/
Information about what a career in teaching has to offer and routes into the profession in England.

Teacher Training in Wales
https://gov.wales/initial-teacher-educations-ite

Teach in Scotland 
https://teachinscotland.scot/

Teacher Training in Northern Ireland
https://www.education-ni.gov.uk/articles/initial-teacher-education-courses-northern-ireland


College of Policing
http://recruit.college.police.uk/Pages/home.aspx
Information on careers in the police

 

TEACHERS


Education Support
https://www.educationsupport.org.uk/
Mental health and wellbeing charity for education staff
Supportline: UK - 08000 562 561 (lines open 24 hours)
Text: 07909 341229


PARENTS Including SEN- Special Education Needs

Gov.UK – exclusions 
https://www.gov.uk/school-discipline-exclusions/exclusions
Information for parents regarding behaviour in schools and fixed period or permanent exclusions.

Gov. UK – special education needs
https://www.gov.uk/children-with-special-educational-needs/overview
Information to parents for if a child requires special educational help.

ACE Education
http://www.ace-ed.org.uk
ACE Education offer the latest advice about education issues for state funded education for children aged 5-16 years in England.
Advice: 0300 0115 142 (lines open Monday - Wednesday 10am - 1pm, Term time only)


SNAP Cymru
http://www.snapcymru.org/ 
Information, advice and support on special educational needs or disabilities for parents, children and young people in Wales.
Advice line: 0808 801 0608 (lines open Monday – Friday 9.30am – 4.30pm)

Enquire 
http://www.enquire.org.uk
The Scottish Advice Service for parents of children who may require extra support at school.
Helpline: 0345 123 2303 (lines open Monday – Friday 1pm – 4.30pm)

Network 81 
http://www.network81.org.uk/   
Network 81 support parents on issues around inclusive education for children with special needs.
Helpline: 0845 077 4055 (lines open Monday – Friday 10am – 1pm)

Autism – education
https://www.autism.org.uk/advice-and-guidance/topics/education
National Autistic Society provides information and advice for parents and teachers.

Words For Life 
http://www.wordsforlife.org.uk/
Words For Life provide tips on communicating with children of all ages from baby to teenager to help with reading skills.

I  CAN  
https://ican.org.uk/
Providing support advice to parents that want to help their child with communication skills.

Gov.UK – exclusions 
https://www.gov.uk/school-discipline-exclusions/exclusions
Information for parents regarding behaviour in schools and fixed period or permanent exclusions.

The Dyslexia Association
http://www.dyslexia.uk.net
Support and services for dyslexic children and adults of all ages, their parents, families , educators and employers.

British Dyslexia Association
http://www.bdadyslexia.org.uk/
Information for parents on supporting a child with dyslexia through the education system.

Helen Arkell Dyslexia Charity
https://www.helenarkell.org.uk/
Support and advice to anyone who think they have dyslexia or care for someone who may have dyslexia. Support children and adults alike.


Dyspraxia Foundation
http://www.dyspraxiafoundation.org.uk/ 
Information on sources of support in your area, a range of leaflets and books on the condition.

ADHD
http://www.nhs.uk/conditions/attention-deficit-hyperactivity-disorder/pages/introduction.aspx
Information on ADHD - Attention Deficit Hyperactivity Disorder

ADDISS – The National Attention Deficit Disorder Information & Support Service
http://www.addiss.co.uk/
Information for anyone who needs assistance on ADHD.

Centre for Studies on Inclusive Education
http://www.csie.org.uk/
Information and advice on educating children with special needs in mainstream education. 

Parentkind
http://www.parentkind.org.uk/
Help and support in setting up and running a PTA – Parent Teacher Association, including charity registration.

 

CHILDREN & YOUNG ADULTS


Prince’s Trust
http://www.princes-trust.org.uk/
Helps young people aged 13 -30 develop key skills, confidence and motivation to move into work, education or training.
Information line: 0800 842842 (lines open every day 9am- 9pm)
Email: info@princes-trust.org.uk

The Mix
http://www.themix.org.uk/work-and-study 
Offering support via helpline and confidential 1-2-1 chat  to young people (up to 25), includes work and study advice.
Helpline: 0808 808 4994 (lines open 3pm – 12am)
1-2-1 chat (lines open 4pm - 11pm)


ChildLine 
https://www.childline.org.uk/info-advice/school-college-and-work/school-college/
Childline provide support and counselling for anyone up to the age of 18. Childline can discuss anything of concern.
Helpline: 0800 11 11 (lines open Monday – Friday 7.30am – 12 midnight, Weekends 9am – 12 midnight)


FAMILY & RELATIONSHIPS
Family Lives
http://familylives.org.uk/
Provide support to anyone in a parenting role, on any parenting problem.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm) 
Email: askus@familylives.org.uk

Got A Teenager 
http://familylives.org.uk/advice/got-a-teenager
Offer support advice to anyone parenting a teenager.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm)

IT Safety – Think U Know
https://www.thinkuknow.co.uk/parents/
Information on using parental controls on the internet.

Parentline Scotland
http://www.children1st.org.uk
For any parent or carer in Scotland who needs information or simply someone to talk to. Parentline Scotland: 0800 028 22 33 (lines open Monday - Friday 9am - 9pm, Weekends 9am – 12 midday)

Parenting NI
https://www.parentingni.org/
Offering advice to parents in Northern Ireland on all aspects of parenting.
Helpline: 0808 8010 722 (lines open Monday - Thursday 9.30am – 3.30pm, Friday till 12.30pm)

DNA Testing
https://www.gov.uk/get-dna-test
Information from the Government on DNA testing, how it is used, approved testing companies and what is involved.

Kinship Care 
https://corambaaf.org.uk/fostering-adoption/kinship-care-and-private-fostering/kinship-care
BAAF information on Kinship Care, known as ‘family and friends care’.

Relate
http://www.relate.org.uk
Relate provide counselling, mediation, and other services to help individuals, couples and families with relationship difficulties. They work face-to-face, online and on the phone.  Find local contact details here https://www.relate.org.uk/find-your-nearest-relate

CLICK
https://clickrelationships.org/
Online advice service providing relationship support for individuals, couples and families.

Muslim Women’s Network – MWN Helpline
http://www.mwnhelpline.co.uk/issuesstep2.php?id=24
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are facing problems on a range of issues, including marriage and divorce.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)
Email: info@mwnhelpline.co.uk

College of Sexual Relationship Therapists 
http://www.cosrt.org.uk/
Information about sexual and relationship issues, and directory of therapists.

Gingerbread 
http://www.gingerbread.org.uk
Gingerbread are an information service for single parents helping across a variety of issues including childcare, benefits and legal rights.
Helpline: 0808 802 0925 (Monday 10am- 6pm, Tuesday/ Thursday,/Friday 10am - 4pm, Wednesday 10am-1pm & 5pm-7pm)

Same Sex Parenting
https://www.familylives.org.uk/advice/your-family/parenting/parenting-in-same-sex-relationships/
Information for anyone considering same sex parenting.

Twins Trust
https://twinstrust.org/
Twins Trust  provide support advice to families of twins, triplets and more. Helplines are staffed by trained volunteers who are parents of multiples.
Twinline: 0800 138 0509 (lines open 10am - 1pm, 7pm - 10pm)

Kinship
https://kinship.org.uk
Support advice for grandparents, siblings, relatives and family friends who are raising children when their parents aren’t able to.
Helpline: 0300 123 7015 (lines open Monday – Friday 9.30am – 3.30pm)
Email: advice@kinship.org.uk


Reporting Child Abuse
https://www.gov.uk/report-child-abuse
What to do if you’re worried that a child or young person is at risk or is being abused or neglected.


NSPCC Helpline
http://www.nspcc.org.uk/helpline
NSPCC offer confidential advice to adults who are concerned about the safety or welfare of a child. Services are available in several languages and for anyone deaf or hard-of-hearing.
Helpline: 0808 800 5000 (lines open Monday – Friday 8am – 10pm, Weekends 9am – 6pm)
Email: help@nspcc.org.uk 

CAFCASS
http://www.cafcass.gov.uk/
The Children and Family Court Advisory and Support Service support the interests of children involved in family court proceedings. 

Family Rights Group
http://www.frg.org.uk/
Providing advice to families about children’s services, including welfare information. 
Helpline: 0808 801 0366 (lines open Monday – Friday 9.30am – 3pm)

Child Taken into Care
https://www.familylives.org.uk/advice/your-family/social-services-and-your-family/coping-with-the-aftermath-of-having-your-children-removed-by-social-services/
Family Lives information on what happens when a child is taken into care.

Coram Children’s Legal Centre
http://www.childrenslegalcentre.com/
Offering support information and legal representation to children, their families and carers.

Employers For Childcare
http://www.employersforchildcare.org/
Family Benefits advisory service.
Advice Line: 0800 028 3008 (lines open Monday – Friday 8am – 5pm)


MISSING RELATIVES

Missing People
http://www.missingpeople.org.uk
Missing people provide support and advice to missing people, as well as concerned families and friends.
Helpline: 116 000 (lines open every day 9am – 11pm)
Text: 116 000
Email: 116000@missingpeople.org.uk


Child Taken Abroad Without Consent
https://www.gov.uk/return-or-contact-abducted-child
Information on what to do to get your child returned or to establish contact.


NEW PARENTS

NHS: Birth to 2
https://www.nhs.uk/conditions/pregnancy-and-baby/baby-reviews/
Online interactive guide about development from birth to 2 years old.

NCT - The National Childbirth Trust 
https://www.nct.org.uk/life-parent
Providing support advice on being a new parent.
Helpline: 0300 33 00 700 (lines open 8am - midnight) 

Contact 
https://contact.org.uk/
For families of children with disabilities.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)
Email: helpline@contact.org.uk

Best Beginnings 
http://www.bestbeginnings.org.uk/
Online informaiton for new parents.

Cry-Sis 
http://www.cry-sis.org.uk/
Advice for families or carers of babies who may be excessively crying and sleepless.

Association for Post Natal Illness - APNI
http://apni.org/
Support and information for women experiencing depression following childbirth.
Helpline: 0207 386 0868 (lines open Monday – Friday 10am – 2pm)

Mumsnet
http://www.mumsnet.com/
Organised by parents for parents, providing news, product reviews, book club, webchats, special offers, competitions and parenting advice.

Netmums
http://www.netmums.com/
Netmums provide information and support to members on anything related to being a Mum. 

Mums Meet Up
http://mumsmeetup.com/
Online tool to find and meet other local mums. 

SEPARATION & DIVORCE

Families Need Fathers
http://www.fnf.org.uk/
Offering support to parents, with the aim of helping both parties to be involved in their children’s lives following separation.
Helpline: 0300 0300 363 (lines open Monday – Friday 9am – 10pm, weekends 10am - 3pm) 

Separated Dads
http://www.separateddads.co.uk/
Advice and support for fathers separated from their children.

Wikivorce 
http://www.wikivorce.com/divorce/
Online advice for anyone who has suffered the breakdown of a serious relationship. 

Match
http://www.matchmothers.org/
Providing support advice to mothers who are separated from their children.
Email: enquiries@matchmothers.org

National Association of Child Contact Centres
http://www.naccc.org.uk/home
NACCC is the supporting membership body for around 350 child contact centres and services. Children of separated families can have contact with their non-resident parents and occasionally other family members, in a comfortable and safe environment.
Information Line: 0115 948 4557 (lines open Monday – Friday 9am - 1pm)
Email: contact@naccc.org.uk


ELDERLY CONCERNS

Age UK 
http://www.ageuk.org.uk/
Services for older people, their families and those who care for them. Local Age UKs offer a range of advice and services.
Advice Line: 0800 678 1602 (lines open 7 days a week 8am – 7pm)

The Silver Line
http://www.thesilverline.org.uk/
Confidential helpline providing information, friendship and advice to older people. 
Helpline: 0800 4 70 80 90 (lines open 24 hours)

Campaign to End Loneliness
https://www.campaigntoendloneliness.org/feeling-lonely/
Campaigning organisation with information on what you can do if you feel lonely.

NPC
http://npcuk.org/
National Pensioners Convention promote the welfare and interests of pensioners, as well as campaigning. Current issues for pensioners are outlined in a quarterly newspaper, pamphlets and bulletins.

U3A
http://u3a.org.uk/
The University of The Third Age is a self-help organisation for those no longer in full-time employment, providing local leisure, educational and creative opportunities.


GAMBLING


Be Gamble Aware
https://www.begambleaware.org/confidential-help/
Help, support and advice on problem gambling.
Helpline: 0808 8020 133 (lines open 24 hours a day)

CNWL - National Problem Gambling Clinic
https://www.cnwl.nhs.uk/services/mental-health-services/addictions-and-substance-misuse/national-problem-gambling-clinic
NHS Clinic for problem gamblers, support for anyone over 16 in England and Wales. Further details can be found online.
Email: gambling.cnwl@nhs.net

Gamcare 
http://www.gamcare.org.uk
Gamcare provide confidential counselling to anyone affected by gambling dependency, plus the family and friends of compulsive gamblers. Also offering a forum, chatroom and access to online advisors.
Helpline: 0808 8020 133 (lines open 24 hours a day)

Gambling Commission
http://www.gamblingcommission.gov.uk/for-the-public/Safer-gambling/Getting-help-to-control-your-gambling.aspx
Information on getting help with a gambling problem.

Big Deal 
http://www.bigdeal.org.uk/
Information for young people about gambling.
Helpline: 0808 8020 133 (lines open 24 hours a day)

Gambling Addiction
http://www.nhs.uk/Livewell/addiction/Pages/gamblingaddiction.aspx
NHS information about addiction to gambling.

Gamblers Anonymous 
http://www.gamblersanonymous.org.uk
A self-help organisation for anyone with gambling problems, further information about meeting details can be found online.

Safer Gambling
http://www.gamblingcommission.gov.uk/for-the-public/Safer-gambling/Safer-gambling.aspx
Information from the Gambling Commission to help control of time and money spent on gambling.

Gam-Anon 
http://www.gamanon.org.uk
Gam-Anon offer advice to anyone affected by someone else’s gambling problem.

Gordon Moody Association
http://www.gordonmoody.org.uk/
A charity offering residential treatment for gambling. 

National Debtline 
https://www.nationaldebtline.org
Free, confidential and independent advice for anyone with debt problems in England, Wales and Scotland. Advice is available online or over the phone.
Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm)
Webchat online with an advisor Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm


HARDSHIP


UNEMPLOYMENT


Universal Job Match
https://www.gov.uk/find-a-job
Government online job search 

Job Centre Plus
Contact information for anyone unable to use the online Job Match search
Information: 0800 055 6688 (lines open Monday – Friday 8am – 6pm)
Textphone: 0800 023 4888 for those with speech or hearing difficulty (lines open Monday – Friday 8am- 6pm)


Job Seekers Allowance
https://www.gov.uk/jobseekers-allowance
Government information about jobseekers allowance.


Apprenticeships
https://www.gov.uk/apprenticeships-guide
Government information about apprenticeships and how to apply. 

National Apprenticeship Service
https://www.gov.uk/topic/further-education-skills/apprenticeships
An online information and vacancy matching for apprenticeships. 

Prince’s Trust
https://www.princes-trust.org.uk/
Helps young people aged 13 -30 develop key skills, confidence and motivation to move into work, education or training.
Information line: 0800 842842 (lines open Monday – Sunday 9am- 9pm)
Email: info@princes-trust.org.uk

Screenskills
https://www.screenskills.com/ 
Skillset information about apprenticeships. 

NHS - England & Wales
http://www.jobs.nhs.uk/
NHS job search for England and Wales.

NHS - Scotland
https://jobs.scot.nhs.uk/
NHS job search for Scotland

Northern Ireland
https://jobs.hscni.net/ 
Health and Social Care job search for Northern Ireland.

Learndirect (England, Wales & Northern Ireland)
https://www.learndirect.com/
Learndirect offer flexible learning opportunities.


Scotland - My World of Work
http://www.myworldofwork.co.uk/
Online information about finding work and building a career from Skills Development Scotland.
Information: 0800 917 8000 (Monday – Friday 9am - 5pm)


DEBT

Citizens Advice Bureau - CAB
http://www.adviceguide.org.uk
The Citizens Advice Bureau offer advice across a variety of issues including debt. Further information is available online about where to find a local office.

Money Advice Service
https://www.moneyadviceservice.org.uk/en
A Government funded advisory service for unbiased money advice, including debt.
Advice line:0800 138 7777 (lines open Monday – Friday 8am – 6pm)
Web chat: Advisors available (Monday – Friday 8am – 6pm, Saturday 8am – 3pm)


National Debtline
http://www.nationaldebtline.org
National Debtline provide free, confidential and independent advice on debt problems for anyone in England, Wales and Scotland.
Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm)

Benefit Information
https://www.gov.uk/browse/benefits
Government information on benefits and tax credits, including eligibility criteria.

Benefits Calculators
https://www.gov.uk/benefits-calculators
Calculating benefit entitlement and how to claim, including benefits once in employment 

Debt Advice Foundation
http://www.debtadvicefoundation.org/
Debt advice 
Advice line: 0800 043 40 50 (lines open Monday – Friday 8am -6pm)


Stop Loan Sharks - England
http://www.stoploansharks.co.uk/

Safe place to report a loan shark, or to find out if you’re paying a loan shark or illegal money lender.


Wales Illegal Money Lending Unit
https://www.srs.wales/en/Wales-Illegal-Money-Lending-Unit/Wales-Illegal-Money-Lending-Unit-WIMLU.aspx


Scotland Illegal Money Lending Unit
https://www.tsscot.co.uk/illegal-lending/


Debt Support Trust
https://debtsupportstrust.org.uk/
Debt advice from trained advisors, and an online debt test.
Helpline: 0800 085 0226 (lines open Monday – Friday 8am – 7pm)
Email: contact@debtsupportstrust.org.uk


Step Change
http://www.stepchange.org/
Step Change offer advice about budgeting and debt management.
Helpline: 0800 138 1111 (lines open Monday – Friday 8am - 8pm, Saturday 8am – 4pm)

Business Debtline
http://www.businessdebtline.org
Business Debtline provide free, confidential and independent advice to businesses on how to deal with debt problems.
Helpline: 0800 197 6026 (lines open Monday - Friday 9am – 8pm)


POVERTY

The Trussell Trust
http://www.trusselltrust.org/
Community projects tackling poverty, with foodbanks in many areas. 

Christians Against Poverty - CAP
https://capuk.org/
Working to help people out from debt and poverty.

Fare Share
http://www.fareshare.org.uk/
Tackling food waste and hunger.

Food Aware
http://www.foodawarecic.org.uk/
Taking wasted food to charities.

Child Poverty Action Group
http://www.cpag.org.uk/
Campaigning to help low income families.

Magic Breakfast 
http://www.magicbreakfast.com/
Delivering free breakfast food to primary schools.

TLG – Transforming Lives for Good
https://www.tlg.org.uk/your-church/run-a-programme/make-lunch
A network of churches offering food to children during school holidays.

Free Cakes for Kids UK
http://www.freecakesforkids.org.uk/
A community service for families who find it difficult to provide a birthday cake for their child.



HOMELESSNESS


Shelter - England & Scotland 
http://england.shelter.org.uk/  
http://scotland.shelter.org.uk/
Shelter give advice to anyone who is homeless or anyone with housing problems such as housing rights, harassment, benefits and hostel placements.
Housing adviceline: 0808 800 4444 (lines open Monday – Friday 8am – 8pm, Saturday, Sunday 9am – 5pm) 

Shelter Cymru - Wales 
http://www.sheltercymru.org.uk/
Information and support for housing problems in Wales.
Emergency support: 08000 495 495 (lines open Monday – Friday 9.30am – 4pm)


Housing Advice Northern Ireland
http://www.housingadviceni.org
Information and support for housing problems in Northern Ireland.
Housing Rights Service: 028 9024 5640 (lines open Monday – Friday 9.30am – 4.30pm)


Centrepoint
https://centrepoint.org.uk/
Supports homeless young people in London, Manchester, Sunderland and Yorkshire, and through partner charities across the UK.
Helpline: 0808 800 0661 (lines open Monday – Friday 9am – 5pm)
Online advisors: (available Monday – Friday 10am – 4pm)


Housing Benefit 
https://www.gov.uk/housing-benefit
Government information on eligibility for claiming Housing Benefit.


Salvation Army
http://www.salvationarmy.org.uk/
Providing services for homeless people in UK & Ireland.

Gingerbread
http://www.gingerbread.org.uk/factsheet/27/Housing-options-for-single-parents
Information from Gingerbread about housing options for single parents.
Helpline: 0808 802 0925 
(lines open Monday's 10am - 6pm, Wednesday's 10am-1pm and 5pm-7pm, Tuesday, Thursday, Friday's 10am – 4pm)

The Albert Kennedy Trust 
http://www.akt.org.uk
Supports lesbian, gay or bi-sexual 16-25 year olds who are made homeless or living in a hostile environment. 
London: 0207 831 6562 (lines open Monday - Friday 10am - 4.30pm)
Manchester: 0161 228 3308 (lines open Monday - Friday 10am - 4.30pm)
Newcastle-upon-Tyne: 0191 281 0099 (lines open Monday – Friday 10am – 4.30pm)


Catch 22
http://www.catch-22.org.uk/Whatwedo
Catch 22 work in towns and cities across England and Wales supporting young people, they also help with offender rehabilitation.


The Mix 
http://www.themix.org.uk/housing/housing-crisis
The Mix offer advice and help on housing problems to young people up to age 25.
Helpline: 0808 808 4994 (lines open Sunday – Saturday 3pm – 12midnight)
1-2-1 web chat (online Sunday – Saturday 3pm – 11.15pm)
Email: help@themix.org.uk


IMMIGRATION & LANGUAGE


Migrant
https://www.migranthelpuk.org/
Confidential advice and guidance for asylum seekers and their dependents.
Asylum Helpline – 0808 8010 503 (lines open 24 hours every day) translators available.

War Child
https://www.warchild.org.uk/
Working to protect, educate and stand up for the rights of children caught up in war.


The Children’s Section
http://www.refugeecouncil.org.uk/what_we_do/childrens_services
Advice and support to unaccompanied children seeking asylum in the UK.

Freedom From Torture
http://www.freedomfromtorture.org/
Provides clinical services to survivors of torture who arrive in the UK, as well as working on rights.

UK Immigration 
https://www.gov.uk/government/organisations/uk-visas-and-immigration
Information from UK Visas and Immigration Agency.

British Citizenship
https://www.gov.uk/browse/citizenship/citizenship
Information on becoming a citizen, the Life in The UK test https://www.gov.uk/life-in-the-uk-test and getting a passport.

ESOL (English for Speakers of Another Language) Courses online
http://www.esolcourses.com/
Online help for practicing English, also offering free interactive listening lessons. 

English language courses
https://www.britishcouncil.org/english
Courses in English for children and adults, face to face and online.

Gov.UK
https://www.gov.uk/visas-immigration
Information about immigration categories for non-European nationals.

Refugee Council
http://www.refugeecouncil.org.uk/
Advice for refugees and asylum seekers.

Consonant (formerly Asylum Aid & Migrant Resource Centre)
https://consonant.org.uk/
Helping people achieve their ambitions in the UK.

Refugee Action
http://www.refugee-action.org.uk/
Support information regarding the asylum process and assisted voluntary return. 

British Red Cross
https://www.redcross.org.uk/about-us/what-we-do/how-we-support-refugees
Support for vulnerable refugees and UK asylum seekers. 

UNHCR – The UN Refugee Agency
http://www.unhcr.org/uk/asylum-and-migration.html
UNHCR provides legal and policy guidance for refugees and UK asylum seekers.


MEDICAL CONDITIONS

In this section you can find support for:


  • • allergies
    • arthritis
    • ankylosing spondylitis
    • diabetes
    • epilepsy
    • female health (incl Menopause)
    • male health
    • head & brain injury with stroke & aphasia
    • heart & chest conditions
    • bladder & bowel conditions
    • kidney and liver disorders
    • meningitis
    • myasthenia gravis
    • neurological disorders
    • transplant and organ donation
    • other conditions & organisations


Support for cancer, pregnancy, childbirth, miscarriage and stillbirth, congenital & genetic conditions can be found via the main navigation menu, and support for suicidal feelings can be found under the suicidal feelings and depression support section

Scroll down to Female Health section for Menopause support


ALLERGIES

NHS – Allergies
http://www.nhs.uk/conditions/allergies/pages/introduction.aspx
Information on symptoms, causes and treatment of allergies.

Anaphylaxis Campaign
http://www.anaphylaxis.org.uk/
Information and support for anyone living with severe allergies.

Allergy UK
https://www.allergyuk.org/
Supporting those with allergy and intolerance.

Asthma UK
https://www.asthma.org.uk/
Advice and support for anyone affected by Asthma.
Helpline: 0300 222 5800  (Monday –Friday 9am – 5pm)


ARTHRITIS

Versus Arthritis
https://www.versusarthritis.org/
Versus Arthritis offer support advice to anyone living with arthritis.
Helpline: 0800 5200 520 (lines open Monday – Friday 9am - 8pm)
Email: helpline@versusarthritis.org


ANKYLOSING SPONDYLITIS

NASS
https://nass.co.uk/
Supporting anyone affected by Axial SpA (AS) including Ankylosing Spondylitis.
 

DIABETES 

Diabetes UK
http://www.diabetes.org.uk/
Diabetes UK offers support and advice to anyone with diabetes.
Careline: 0345 123 2399 (lines open Monday to Friday 9am-6pm) 
Email: helpline@diabetes.org.uk

Juvenile Diabetes Research Foundation
http://www.jdrf.org.uk/
Offering leaflets, magazine and packs for young people affected by Type 1 diabetes. 


EPILEPSY

Epilepsy Action
http://www.epilepsy.org.uk (opens in a new window)
Advice, support and information on all aspects of living with epilepsy.
Helpline: 0747 963 8071 (lines open Monday – Thursday 8.30am – 7pm, Friday to 4.30pm, Saturday 10am – 4pm)
Text: 07537410044 (reply within 24 hours on working days)
Email: helpline@epilepsy.org.uk


Epilepsy Society
www.epilepsysociety.org.uk
Information and support for anyone living with epilepsy.
Helpline: 01494 601400 (lines open Monday - Friday 9am - 4pm, Wednesday to 7.30pm)
Email: helpline@epilepsysociety.org.uk


Young Epilepsy
http://youngepilepsy.org.uk/
Advice information for young people with epilepsy.
Helpline: 01342 831342 (lines open Monday – Friday 9am – 3pm)
Email: helpline@youngepilepsy.org.uk

FEMALE HEALTH 

Menopause
https://www.nhs.uk/conditions/menopause/
Information on the symptoms and possible treatments, if required.


The Daisy Network
https://www.daisynetwork.org
Information and support for women affected by Premature Ovarian Insufficiency – POI.


Women’s Health Concern
https://www.womens-health-concern.org
The patient section of the British Menopause Society providing advice, information and reassurance.

The Menopause Charity
https://www.themenopausecharity.org
Information and advice on the menopause.

Endometriosis
https://www.endometriosis-uk.org
Helping those affected to improve their lives and decrease the impact endometriosis has on them and their families.
Helpline: 0808 808 2227 (check website for variable opening hours)

NHS
https://www.nhs.uk/
Search the NHS for information about health and wellbeing.


 

MALE HEALTH 

NHS - Sexual Dysfunction 
http://www.nhs.uk/Livewell/Goodsex/Pages/Malesexualdysfunction.aspx
NHS information on sexual issues, including erectile dysfunction causes and treatments.

Vasectomy
http://www.nhs.uk/Conditions/contraception-guide/Pages/vasectomy-male-sterilisation.aspx
NHS information on vasectomy.
 

HEAD & BRAIN INJURY with STROKE & APHASIA

Stroke Association 
http://www.stroke.org.uk
The Stoke Association support anyone affected by stroke and provide advice on preventing further strokes.
Helpline: 0303 3033 100 (
lines open Monday - Friday 9am - 4pm, Saturday 10am – 1pm)
Email: helpline@stroke.org.uk

The Brain and Spine Foundation
http://www.brainandspine.org.uk
Offering support and advice about prevention, treatment and care of disorders of the brain and spine.
Helpline: 0808 808 1000 (lines open Monday – Thursday 9am - 4pm) 

Headway
http://www.headway.org.uk/home.aspx
Headway provides support and advice to anyone affected by an acquired brain injury. A network of local groups and branches throughout the UK offer a wide range of services.
Helpline: 0808 800 2244 (lines open Monday - Friday 9am-5pm).
Email: helpline@headway.org.uk 


Coma
https://www.headway.org.uk/about-brain-injury/individuals/effects-of-brain-injury/coma-and-reduced-awareness-states/
Information from Headway for families of patients in a Coma or reduced awareness state.


Aspire
https://www.aspire.org.uk/
Providing practical help to people who have been paralysed by Spinal Cord Injury.


BIRT – Brain Injury Rehabilitation Trust
http://www.thedtgroup.org/brain-injury/
Information and advice for anyone dealing with the unique needs of brain or head injury rehabilitation.

Back Up
http://www.backuptrust.org.uk/home
Support for everyone whose life is affected by a spinal cord injury.

The Brain Tumour Charity
http://www.thebraintumourcharity.org/
Supporting anyone affected by a brain tumour, as well as family, carers and friends.
Helpline: 0808 800 0004 (lines open Monday – Friday 9am -5pm)
Email: support@thebraintumourcharity.org


Brain (cerebral) aneurysm
https://www.headway.org.uk/about-brain-injury/individuals/types-of-brain-injury/brain-aneurysm/
Information and support from Headway for those affected by a brain aneurysm.
Helpline: 0808 800 2244 (Monday - Friday 9am-5pm).
Email: helpline@headway.org.uk

Afasic
https://www.afasic.org.uk/
Afasic support children and young adults (up to 25) with communication disability, as well as their parents and the professionals working with them. Network of support groups, publications, training and online message boards.
Helpline: 0300 666 9410 (lines open Monday & Wednesday 10.30am – 4pm)

Encephalitis Society
http://www.encephalitis.info/
Offering support and information for anyone affected by encephalitis.


HEART & CHEST CONDITIONS

British Heart Foundation – BHF

https://www.bhf.org.uk/informationsupport
Supporting anyone with a heart condition and offers information to help reduce the risk of heart and circulatory related illness. Helplines are staffed by cardiac nurses and information officers.
Helpline: 0300 330 3311 (lines open Monday - Friday 9am – 5pm) 

Children’s Heart Federation
http://www.chfed.org.uk/
Supporting children and young people with congenital and acquired heart conditions, as well as their families.
Information Line: 0300 561 0065 (lines open Monday – Friday 9.30am – 5pm)

Pneumonia
https://www.nhs.uk/conditions/pneumonia/
NHS information on pneumonia, its diagnosis and treatment.


Cardiomyopathy UK
http://www.cardiomyopathy.org/
Support and information on all types of cardiomyopathy, how to manage the condition and live well.
Helpline: 0800 018 1024 (Monday – Friday 8.30am – 4.30pm)

Cardiac Risk in the Young - CRY
http://www.c-r-y.org.uk/
Information on undiagnosed cardiac conditions in young people and what in involved in screening.

My Heart
https://www.myheart.org.uk/
Support for young people diagnosed with a life threatening heart condition.


NHS – Congenital Heart Disease
http://www.nhs.uk/conditions/congenital-heart-disease/Pages/Introduction.aspx
Information on heart conditions present at birth, and treatments.

Cystic Fibrosis Trust
https://www.cysticfibrosis.org.uk/
Providing information about Cystic Fibrosis.
Helpline: 0300 373 1000 (
lines open Monday - Friday 10am – 4pm)  


BLADDER & BOWEL CONDITIONS


ERIC
https://www.eric.org.uk/
Information and support on bowel and bladder conditions in children and teenagers.

Bladder & Bowel UK
https://www.bbuk.org.uk/
Information and support for adults and children with bladder or bowel problems.
 

KIDNEY & LIVER DISORDERS

National Kidney Federation - NKF 
http://www.kidney.org.uk/
Organised by Kidney Patients for Kidney Patients offering support and information online and via the helpline.
Helpline: 0800 169 0936 (lines open Monday - Friday 9am - 5pm)

Kidney Transplant
http://www.nhs.uk/conditions/Kidney-transplant/Pages/Introduction.aspx
NHS information on kidney transplant. 

Anthony Nolan Trust
http://www.anthonynolan.org/
The Anthony Nolan Trust holds a stem cell register, with further information online or via the helpline.
Information line: 0303 303 0303 (lines open Monday – Friday 8am -5.30pm)

British Bone Marrow Registry 
http://www.nhsbt.nhs.uk/bonemarrow/
Information on bone marrow donation including details of how to join the register. 

British Liver Trust 
http://www.britishlivertrust.org.uk/
Support information for affected by a liver condition.
Helpline: 0800 652 7330 (Monday – Friday 10am – 3pm
Email: helpline@britishlivertrust.org.uk


MENINGITIS

Meningitis Research Association
http://www.meningitis.org/
How to recognise the symptoms of meningitis in babies, toddlers or adults; support for anyone affected by meningitis or septicaemia.
Helpline: 080 8800 3344 (lines open Monday – Friday 9am -5pm)

Meningitis Now
https://www.meningitisnow.org/
Meningitis explained and support for those affected. 
Helpline: 080 880 10 388 (lines open Monday – Thursday 9am- 4pm, Friday 9am – 1pm) 

MYASTHENIA GRAVIS 


Myaware 
http://www.myaware.org/
Supporting those diagnosed with Myasthenia Gravis and their families.

NHS
http://www.nhs.uk/Conditions/Myasthenia-gravis/Pages/Symptoms.aspx
NHS information about Myasthenia Gravis.

 

NEUROLOGICAL DISORDERS

Motor Neurone Disease Association
http://www.mndassociation.org/
Information and support for anyone living with a diagnosis of MND in all its forms - ALS, PBP, PMA and PLS.
Helpline: MND Connect: 0808 802 6262 (lines open Monday–Friday 9am-5pm & 7pm-10.30pm)
Email: mndconnect@mndassociation.org

MND Scotland
http://www.mndscotland.org.uk/
Support for anyone affected by Motor Neurone Disease in Scotland.

NHS – Motor Neurone Disease
http://www.nhs.uk/conditions/Motor-neurone-disease/Pages/Introduction.aspx
NHS information about Motor Neurone Disease

Multiple Sclerosis Society
http://www.mssociety.org.uk
Support information for anyone affected by MS, with a network of local branches.
Helpline: 0808 800 8000 (lines open Monday – Friday 9am - 7pm)
For information on different types of cannabis and their possible use for people with MS,  CLICK HERE

MS-UK
http://www.ms-uk.org/
Providing support advice for anyone affected by MS.
Advice: 0800 783 0518 (lines open Monday – Friday 10am – 4pm) 

MS Trust
http://www.mstrust.org.uk/information/publications/factsheets/sativex.jsp
Information on Sativex and MS.

Parkinsons UK
http://www.parkinsons.org.uk/
Offering support to anyone affected by Parkinson’s disease. Local groups can facilitate bringing together sufferers, carers and families.
Helpline: 0808 800 0303 (lines open Monday – Friday 9am-7pm, Saturdays 10am – 2pm)
Email: hello@parkinsons.org.uk
NGT Relay: 18001 0808 800 0303 (for use  with smart phones, tablets & PC’s)

PSP - Progressive Supranuclear Palsy
https://pspassociation.org.uk/
Information and support for anyone affected by PSP or CBD – Corticobasal Degeneration.



TRANSPLANT AND ORGAN DONATION

Stem Cell Transplant
NHS website
Information from The Blood & Transfusion service on Stem Cell donation and transplant.

Organ Donation
http://www.organdonation.nhs.uk/
Information about organ donation in England.

Organ Donation Wales
https://gov.wales/organ-donation-guide
Information on how organ donation works in Wales.


OTHER CONDITIONS & ORGANISATIONS

Scoliosis
https://www.sauk.org.uk/
Information and support from Scoliosis Association UK. Scoliosis is where the spine curves and twists to the side.

NHS – Fear of The Dentist 
http://www.nhs.uk/Livewell/dentalhealth/Pages/Fearofthedentist.aspx
Information about dental issues.

Patients Association
http://www.patients-association.org.uk/
Working for better access to accurate and independent information for patients and the public; equal access to high quality health care for patients; and the right for patients to be involved in all aspects of decision making regarding their health care.
Helpline: 0800 345 7115 (Monday – Friday 9.30am – 5pm)
Email: helpline@patients-association.com 

Health Care & Professionals Council – HCPC
http://www.hpc-uk.org/
The regulatory body for health therapy professionals, including range of independent practitioners from art therapy to speech and language. 

Intensive Care Units
http://www.nhs.uk/conditions/Intensive-care/Pages/Introduction.aspx
NHS information on Intensive Care Units – ICUs ,also called ITUs and CCUs.

Hope Support Services
http://www.hopesupport.org.uk/
For young people aged 11 – 25 when a family member is diagnosed with a life-threatening illness. Support for as long as you need it.


Action For Sick Children
http://www.actionforsickchildren.org/
Campaigning organisation for child healthcare, with downloadable guide about consent for parents and children. 

Cedar Foundation – Northern Ireland
https://thecedarfoundation.eu.rit.org.uk/learning-disabilityservices
Helping those with Learning Disability to learn new skills and manage challenges.

Together For Short Lives 
http://www.togetherforshortlives.org.uk/
Working for all children with life-threatening and life-limiting conditions and all those who support, love and care for them.Website includes search for palliative care in your area and an information request form.
Helpline: 0808 8088 100 (lines open 
Monday – Friday 10am – 4pm)


Amyliodosis
https://www.amyloidosis.org.uk/
Providing patients and their family and friends with a comprehensive, accurate and up to date resource on all types of amyloidosis.


Streptococcal Infection
http://www.nhs.uk/conditions/streptococcal-infections/pages/introduction.aspx
NHS information on types of Streptococcal infections.


Sepsis
https://sepsistrust.org/
The Sepsis Trust offers information and support for anyone whose life has been affected by sepsis.

Crohn’s & Colitis UK
https://www.crohnsandcolitis.org.uk/
Support for Crohn’s Disease, Ulcerative Colitis or other forms of IBD, Inflammatory Bowel Disease.

NHS –Narcolepsy 
http://www.nhs.uk/Conditions/Narcolepsy/Pages/Symptoms.aspx
Information on Narcolepsy.

Narcolepsy UK
http://www.narcolepsy.org.uk/
Support for those whose lives are affected by narcolepsy.


Smoke Free 
http://smokefree.nhs.uk/why-quit/
NHS advice and help to quit smoking.


Sciatica 
http://www.nhs.uk/Conditions/Sciatica/Pages/Treatment.aspx
NHS information on causes and treatment of Sciatica.

Wheelchair Users Group
http://www.wheelchairusers.org.uk/
Assisting wheelchair users in leading full and active lives.



MENTAL HEALTH


In this section you can find support for the following:


  • • Mental health
    • Learning Disabilities
    • Anxiety, Panic Disorder & Paranoia
    • Bi-polar Disorder
    • Body Dysmorphic Disorder
    • OCD, Hoarding & Compulsive Shopping
    • Hearing Voices & Hallucinations
    • Personality Disorder
    • Psychological Disorders
    • PTSD
    • Schizoaffective Disorder & Schizophrenia
    • Counselling & therapy



 

MENTAL HEALTH ORGANISATIONS

Mind
http://www.mind.org.uk/
Mind offer information and support for all aspects of mental health. Details for local branches of MIND are online or by calling the MindinfoLine.
Helpline: 0300 123 3393 (lines open Monday - Friday 9am - 6pm)
Email: info@mind.org.uk

SANE
http://www.sane.org.uk
SANE offer emotional support to anyone affected by a mental health problem.
Email: support@sane.org.uk

Rethink Mental Illness 
http://www.rethink.org
Rethink provide advice about recovery for anyone affected by severe mental illness.
Adviceline: 0808 801 0525 (lines open Monday – Friday 9.30am – 4pm)
Email: info@rethink.org

Shout
https://www.giveusashout.org/
If you’re experiencing a personal crisis and need support to cope.
Text Shout to 85258

Young Minds 
http://www.youngminds.org.uk (opens in a new window)
Young Minds provides support on a range of mental health issues for young people (up to 25) and their families.
Parents Helpline: 0808 802 5544 (lines open Monday - Friday 9.30 -4pm)

Child and Adolescent Mental Health Services - CAMHS
http://www.youngminds.org.uk/for_parents/services_children_young_people
Information on mental health services for children and young people, for parents and carers. 


Postpartum Psychosis
https://www.app-network.org/
Information and support on Postpartum Psychosis a severe, but treatable form of mental illness that may occur after a birth.


Mental Health Foundation
http://www.mentalhealth.org.uk/
Online A-Z guide of mental health issues, and a range of publications.

Time To Change
http://www.time-to-change.org.uk/
Time To Change aim to end mental health discrimination

Information about Sectioning
https://www.rethink.org/living-with-mental-illness/mental-health-laws/mental-health-act-1983
Information about detention or ‘sectioning’ under the Mental Health Act.


LEARNING DISABILITIES

Mencap
https://www.mencap.org.uk/
Advice and information on issues relevant to people with learning disabilities and their families.
Advice line: 0808 808 1111 (lines open Monday – Friday 9am – 3pm)

Challenging Behaviour Foundation
http://www.challengingbehaviour.org.uk
Support on challenging behaviour associated with severe learning disabilities and related problems.
Information line: 0300 666 0126 (lines open Monday- Thursday 9am-5pm, Friday 9am-3pm)
Email: support@thecbf.org.uk

Ann Craft Trust
http://www.anncrafttrust.org/
Advice for anyone concerned with the protection of vulnerable children and adults.

Disability Law Service
http://dls.org.uk/
Free information on community law for disabled people and their carers.

Dimensions
https://www.dimensions-uk.org/
Services for people with learning disabilities and autism.


ANXIETY, PANIC DISORDER & PARANOIA

Anxiety UK
http://www.anxietyuk.org.uk/index.php
Anxiety UK support anyone with an anxiety condition.
Helpline: 03444 775 774 (lines open Mondays - Fridays 9.30am – 5.30pm)
Text: 07537 416 905
Email: support@anxietyuk.org.uk


Generalised Anxiety Disorder - GAD
http://www.nhs.uk/conditions/anxiety/Pages/Introduction.aspx
NHS Information about General Anxiety Disorder.

Social Anxiety
https://www.nhs.uk/mental-health/conditions/social-anxiety/
Information for anyone suffering social anxiety, also called social phobia.

No Panic
http://www.nopanic.org.uk/
Support for anyone who suffers from panic attacks, phobias, obsessive compulsive disorders, as well as other related anxiety disorders.
Helpline: 0300 772 9844 (lines open Monday – Friday 3pm- 6pm, Thursday to 8pm & Saturday 6pm - 8pm)
Youth Helpline: 0330 606 1174 (lines open Monday - Friday 3pm – 6pm, Thursday open till 8pm, Saturday 6pm – 8pm)

Panic Disorder
http://www.nhs.uk/conditions/panic-disorder/pages/introduction.aspx
NHS Information about Panic Disorder.

Paranoia
https://www.mind.org.uk/information-support/types-of-mental-health-problems/paranoia/#.W-vyuTj7Spo
Information on Paranoia, including ways of helping yourself or a family member.


BI POLAR

Bipolar UK
http://www.bipolaruk.org.uk/
Bipolar UK offer a range of services for anyone affected by bipolar and associated illnesses.
Email: info@bipolaruk.org.uk

Bipolar Scotland
http://www.bipolarscotland.org.uk
Information and support for people in Scotland affected by Bipolar.

Royal College of Psychiatrists 
https://www.rcpsych.ac.uk/mental-health/parents-and-young-people/young-people/bipolar-disorder-for-young-people
Information for bipolar disorder including treatment.



BODY DYSMORPHIC DISORDER 

Body Dysmorphic Foundation
https://bddfoundation.org/
Information on BDD and online support.

Body Gossip
http://bodygossip.org
A positive body image campaign.


OCD, COMPULSIVE HOARDING & SHOPPING

OCD UK
http://www.ocduk.org/
OCD UK support anyone affected by Obsessive Compulsive Disorder and their family and friends.
Adviceline: 03332 127890 (lines open Mondays - Fridays 10am - 4pm)
Email: support@ocduk.org

OCD Action
http://www.ocdaction.org.uk/
OCD Action provide support advice for Obsessive Compulsive Disorder (OCD) and related disorders.
Helpline: 0845 390 6232 (lines open Mondays - Fridays 10am - 8pm)
Email: support@ocdaction.org.uk

NHS Choices – OCD 
http://www.nhs.uk/Conditions/Obsessive-compulsive-disorder/Pages/Introduction.aspx
NHS information on OCD.

Hoarding UK
https://www.hoardinguk.org/
Hoarding UK provide advice about compulsive hoarding.

NHS
http://www.nhs.uk/Conditions/hoarding/Pages/Introduction.aspx
NHS information on compulsive hoarding.


HEARING VOICES AND HALLUCINATIONS

Hearing Voices Network
http://www.hearing-voices.org/
Support network for those who hear voices, see visions or any other unusual perceptions.


PERSONALITY DISORDER

NHS
http://www.nhs.uk/Conditions/Personality-disorder/
NHS information on the symptoms and treatment of a Personality Disorder.

PSYCHOLOGICAL DISORDERS


Munchausen’s Syndrome
https://www.nhs.uk/conditions/munchausens-syndrome/
NHS information on this psychological disorder where patients pretend to be ill.

SCHIZOPHRENIA & SCHIZOAFFECTIVE DISORDER

Schizoaffective Disorder
http://www.mind.org.uk/information-support/types-of-mental-health-problems/schizoaffective-disorder/about-schizoaffective-disorder/#.VYvOi87bJD8
Information on schizoaffective disorder its symptoms and treatment.

NHS – Schizophrenia
http://www.nhs.uk/Conditions/Schizophrenia/Pages/Introduction.aspx
Overview and information on symptoms and treatment of Schizophrenia.


PTSD – Post Traumatic Stress Disorder

NHS
http://www.nhs.uk/conditions/post-traumatic-stress-disorder/pages/introduction.aspx
NHS information on symptoms and treatment of Post Traumatic Stress Disorder

Mind – PTSD
http://www.mind.org.uk/information-support/types-of-mental-health-problems/post-traumatic-stress-disorder-ptsd/#.VpYqbE0rEit
Information from Mind on PTSD.


PTSD Resolution
http://www.ptsdresolution.org/
National network of counsellors available to help forces veterans, reservists and their families suffering from military trauma.


COUNSELLING AND THERAPY

NHS – Anger
http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/controlling-anger.aspx
NHS Information on controlling anger

BACP
http://www.bacp.co.uk/
The British Association for Counselling and Psychotherapy provide information for qualified local counsellors or psychotherapists. 

Counselling Directory 
http://www.counselling-directory.org.uk
Online directory of registered local counsellors and psychotherapists.

BPS
http://www.bps.org.uk/
BPS provides information about local chartered psychologists. 

CBT Register
http://www.cbtregisteruk.com
Information about Cognitive Behavioural Therapy.

UK Council for Psychotherapy - UKCP
https://www.psychotherapy.org.uk/
National register of psychotherapists and psychotherapeutic counsellors, and a specialist register for psychotherapists qualified to work with children and young people.

Welldoing.org
https://welldoing.org/
Therapist matching service for online and in-person therapy. Enables you to find the right therapist for your particular needs.
 

MISCARRIAGE & STILLBIRTH

Miscarriage Association 
http://www.miscarriageassociation.org.uk/
Supporting anyone who has been affected by a pregnancy loss.
Helpline: 01924 200 799 (lines open Monday - Friday 9am - 4pm)
Email: info@miscarriageassociation.org.uk

Ectopic Pregnancy
http://www.miscarriageassociation.org.uk/information/types-of-pregnancy-loss/ectopic-pregnancy/
Miscarriage Association support on ectopic pregnancy.


SANDS
http://www.sands.org.uk
Sands, the stillbirth and neonatal death charity, support anyone affected by the death of a baby.
Helpline: 0808 164 3332 (lines open Monday – Friday 10am - 3pm, Tuesday & Thursday 6pm to 9pm) 
Email: helpline@sands.org.uk

Tommy’s 
http://www.tommys.org
Tommy’s offer information about premature birth, miscarriage and stillbirth.
Email: info@tommys.org

Twins Trust Bereavement Support Group
https://twinstrust.org/bereavement.html
Twins Trust BSG support parents who have lost a baby or babies during a multiple pregnancy or at any stage after birth.
Twinline: 0800 138 0509 (lines open 10am - 1pm, 7pm - 10pm

The Lullaby Trust
http://www.lullabytrust.org.uk/
Offering support to bereaved parents if a baby dies suddenly and unexpectedly.
Helpline: 0808 802 6868 (lines open Monday – Friday 10am – 5pm weekends and Bank Holidays 6 – 10pm)
Email: support@lullabytrust.org.uk


Saying Goodbye
https://www.sayinggoodbye.org
Advice and support for anyone who has suffered the loss of a baby at any stage of pregnancy, at birth or in infancy.


The Child Death Helpline 
http://www.childdeathhelpline.org.uk
Supporting anyone affected by the death of a child regardless of when the bereavement took place. 
Helpline: 0800 282 986 free for landlines, 0808 800 6019 free for mobiles (lines open every evening 7 - 10pm, or Monday – Friday 10am – 1pm, Tuesday and Wednesday 1 – 4pm)


    ONLINE SAFETY


    Internet Matters.org
    https://www.internetmatters.org/
    Helping parents and those caring for children to keep them safe in the digital world. Practical information for all types of digital devices.


    ChildLine
    http://www.childline.org.uk
    ChildLine provide support and counselling for anyone up to the age of 18. ChildLine can discuss anything of concern.
    Helpline: 0800 11 11 (lines open Monday – Friday 7.30am – 3.30pm, weekends 9am – 3.30pm)
    1-2-1 chat (online Monday – Friday 7.30am -12 midnight, weekends 9am – 12 midnight)


    The Cybersmile Foundation
    http://www.cybersmile.org/
    Support for anyone affected by any form of online bullying or hate campaign.
    Email: help@cybersmile.org

    eCRIME Action
    http://www.ecrime-action.co.uk/
    Website with advice and practical information on cyber bullying, trolling, mobbing and all forms of on-line crime for adults and children alike.


    Age Restrictions on Social Media 
    https://www.childnet.com/blog/age-restrictions-on-social-media-services
    Information on age limits and the reasons for them on soicial media.


    Sextortion (webcam blackmail)
    https://nationalcrimeagency.gov.uk/what-we-do/crime-threats/kidnap-and-extortion/sextortion-webcam-blackmail
    Information and advice from the National Crime Agency for anyone affected by sextortion.


    Revenge Porn Helpline
    http://www.revengepornhelpline.org.uk/
    Support for anyone affected by sexually explicit material being posted online without their consent.
    Helpline : 0345 6000 459 (Lines open Monday – Friday 10am-4pm )
    Email: help@revengepornhelpline.org.uk


    Nuisance Calls – CAB
    https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/stop-getting-nuisance-calls-and-texts/ 
    Information on how to stop nuisance calls and texts. Plus a tool for reporting the calls and texts to the correct authority.


    ICO – Information Commissioners Office
    https://ico.org.uk/
    Information on nuisance calls and how to stop them. Information on data protection and how your personal information is handled.


    UK Safer Internet Centre
    https://www.saferinternet.org.uk/
    E-safety tips, advice and resources to help children and young people stay safe on the internet.
    Helpline: For those working with young people 0344 381 4772 (lines open Monday – Friday 10am – 4pm)
    http://www.saferinternet.org.uk/advice-centre
    Information for young people 3-11, 11 -19on enjoying the internet and staying safe.


    IWF – Internet Watch Foundation
    https://www.iwf.org.uk/
    The place to report criminal online content, including child sexual abuse content from anywhere in the world and obscene adult content.


    Think U Know
    http://www.thinkuknow.co.uk
    Online information about staying safe online, includes advice for both children and adults, or visit the Facebook page http://www.facebook.com/clickceop


    Get Safe Online
    https://www.getsafeonline.org/
    Expert advice for adults, children and parents on protecting your computer, phone, tablet and much more.

    Action Fraud
    http://www.actionfraud.police.uk/
    Action Fraud is a reporting centre for anyone who has been affected. They also provide information about fraud and financially motivated internet crime.
    Report line: 0300 123 2040 (lines open Monday - Friday 9am - 8pm)


    Childnet International
    http://www.childnet.com/
    Online information for children and young people about smart surfing and keeping your identity private.


    Supportline
    http://www.supportline.org.uk/problems/bullying_at_school.php
    Supportline provides telephone support for any problems including bullying and cyber-bullying.
    Helpline: 01708 765 200 (lines open Monday 8.30 – 10.30am, Tuesday, Wednesday, Thursday 5pm – 7.30pm)
    Email: info@supportline.org.uk


    Samaritans 
    http://www.samaritans.org
    Samaritans are available to listen to anyone who is distressed.
    Helpline: 116 123 (lines open 24 hours) This new number is free and does not appear on phone bills
    Email: jo@samaritans.org


    PREGNANCY, FERTILITY, CHILDBIRTH, SURROGACY


    PREGNANCY CHOICES


    Emergency Contraception – Morning After Pill
    http://www.nhs.uk/conditions/contraception-guide/pages/where-can-i-get-emergency-contraception.aspx
    NHS information on emergency contraception ( morning after pill) and where to get it.

    British Pregnancy Advisory Service - BPAS
    http://www.bpas.org/
    BPAS offer support information to assist women in making their own decisions on pregnancy.
    Helpline: 03457 30 40 30 
    (lines open Monday – Friday 7am – 7pm, Saturday 8am – 4pm, Sunday 9.30am – 2.30pm)

    Marie Stopes International
    http://www.mariestopes.org.uk/
    Centres in the UK offer a range of services including abortion advice and help. Website includes a live chat service. 
    Helpline: 0345 300 8090 (lines open 24 hours)

    Brook 
    http://www.brook.org.uk/your-life/category/pregnancy
    Brook offer support if you’re under 25 and think you might be pregnant. 
    Ask Brook 24/7 always available online to answer your questions.

    NHS – Teen Pregnancy Support
    http://www.nhs.uk/conditions/pregnancy-and-baby/pages/teenager-pregnant.aspx#close
    Information about teen pregnancy support.

    Antenatal Results and Choices - ARC 
    http://www.arc-uk.org
    ARC provide support to parents making difficult choices following antenatal tests for abnormalities.
    Email: info@arc-uk.org 


    Spina Bifida
    https://www.nhs.uk/conditions/spina-bifida/
    Information for parents when spina bifida has been detected during the mid-pregnancy scan.

    The National Childbirth Trust 
    http://www.nct.org.uk/
    NCT offer information and advice about pregnancy, childbirth and postnatal care to parents and parents-to-be.
    Helpline: 0300 33 00 700 (lines open 8am - midnight) 


    Kicks Count
    https://www.kickscount.org.uk/
    Information for Mums, to give confidence throughout a pregnancy.

    Pregnancy Over 40
    http://www.mumsnet.com/pregnancy/pregnancy-over-40 
    Mumsnet  information for women embarking on motherhood later in life.

    Pre-Natal Paternity Test

    https://www.nhs.uk/common-health-questions/mens-health/what-is-a-prenatal-paternity-test/
    NHS information on pre-natal paternity testing.


    Stonewall: Pregnant Pause 
    http://www.stonewall.org.uk/at_home/parenting/3463.asp
    Pregnant Pause Pregnant Pause is a downloadable guide for lesbians about pregnancy.

    Maternity Action
    http://www.maternityaction.org.uk/
    Advice for concerns about your rights during pregnancy and after.
    Adviceline: 0808 802 0029 (
    check online for opening hours)

    Ectopic Pregnancy
    http://www.nhs.uk/conditions/ectopic-pregnancy/Pages/Introduction.aspx
    NHS information on ectopic pregnancy.

    Ectopic Pregnancy Trust
    http://www.ectopic.org.uk/
    Support information for ectopic pregnancy.

    Ectopic Pregnancy Foundation
    http://www.ectopicpregnancy.co.uk/
    Information for anyone affected by ectopic pregnancy, with FAQ’s in a number of languages.
    Helpline: 0845 070 4636 (lines open 24 hours)
    Email: info@theepf.org


    Gestational Diabetes - NHS
    https://www.nhs.uk/conditions/gestational-diabetes/
    NHS information on diabetes in pregnancy, it’s effects and treatment.

    Down’s Syndrome Testing
    http://www.nhs.uk/conditions/pregnancy-and-baby/pages/screening-amniocentesis-downs-syndrome.aspx#close
    NHS information on testing for Down’s Syndrome in pregnancy.


    Obesity and Pregnancy
    http://www.nhs.uk/conditions/pregnancy-and-baby/pages/overweight-pregnant.aspx#close
    NHS information about obesity in pregnancy.


    Pre-eclampsia
    http://www.nhs.uk/conditions/Pre-eclampsia/Pages/Introduction.aspx
    NHS information on Pre-eclampsia.


    Cervical Stitch
    https://www.rcog.org.uk/en/patients/patient-leaflets/cervical-stitch/
    Information for patients on having a cervical stitch – also called cervical cerclage.

    Severe vomiting – Hyperemesis-gravidarum
    https://www.nhs.uk/conditions/pregnancy-and-baby/severe-vomiting-in-pregnancy-hyperemesis-gravidarum/
    Information on severe vomiting in pregnancy.

    Stroke
    https://www.stroke.org.uk/resources/women-and-stroke
    Download information on women and stroke including risk factors of  stroke during pregnancy.
     


    FERTILITY

    Human Fertilisation and Embryology Authority - HFEA 
    https://www.hfea.gov.uk/
    Information for anyone having or considering fertility treatment, including details about clinics and costs.
    Email: enquiriesteam@hfea.gov.uk 

    Fertility Network UK
    http://www.fertilitynetworkuk.org/
    Offering support to anyone affected by infertility.  

    NHS – Infertility Costs
    http://www.nhs.uk/chq/Pages/889.aspx?CategoryID=54
    Information for NHS infertility treatment and costs.
     

    CHILDBIRTH 

    NHS - Start4Life
    http://www.nhs.uk/start4life/Pages/healthy-pregnancy-baby-advice.aspx
    Tailored e-mails and text messages on pregnancy and baby development and the option to sign up for Start4Life Information Service for Parents.

    Which? Birth Choice 
    http://www.which.co.uk/birth-choice
    Online advice for choices of where to give birth. 

    NHS
    https://www.nhs.uk/conditions/caesarean-section/
    Information about recovery after a C section. 
    https://www.nhs.uk/conditions/pregnancy-and-baby/baby-special-intensive-care/
    Information about special care babies and neonatal units. 

    Group B Streptococcus - GBS infection
    https://gbss.org.uk/
    Information and support for early and late onset Group B Streptococcus Infection in new born babies.


    Birthmarks
    http://www.nhs.uk/conditions/birthmarks/Pages/Introduction.aspx  NHS information on the different types of birthmarks that may be visible at birth or soon after.


    Net Mums
    http://www.netmums.com/
    Online membership organisation with support on all aspects of being a Mum.



    MULTIPLE BIRTHS 

    Multiple Births
    http://www.nhs.uk/conditions/pregnancy-and-baby/pages/giving-birth-to-twins.aspx
    NHS information about multiple births. 

    Twins Trust
    https://twinstrust.org/
    Twins Trust provide support to families of twins, triplets and more; helplines are staffed by parents of multiples.
    Twinline: 0800 138 0509 (lines open 10am - 1pm and 7pm - 10pm)
    Email: asktwinline@twinstrust.org/


    Twin to Twin Transfusion Syndrome (TTTS)
    https://twinstrust.org/let-us-help/pregnancy-and-birth/finding-out/complications/ttts.html
    Information about TTTS, a possible complication of a multiple pregnancy.


    PREMATURE BIRTH

    Bliss 
    http://www.bliss.org.uk/
    Bliss support parents of babies born prematurely. 
    Email: hello@bliss.org.uk 

    24 Weeks Plus
    http://www.24weeksplus.com/index.php?doc=28
    Information for parents of premature babies. 

    Tommy’s
    http://www.tommys.org
    Tommy’s offer information about premature birth, miscarriage and stillbirth; midwife can be contacted on the helpline.
    Email: info@tommys.org


    POST NATAL DEPRESSION

    House of Light – PND support
    http://www.pndsupport.co.uk
    Support and information for women affected by Post Natal Depression and their families.
    Helpline: 0800 043 2031 (lines open Monday – Friday 9am – 5pm)
    Email: help@pndsupport.co.uk

    APP –Postpartum Psychosis
    https://www.app-network.org/
    Information and support on Postpartum  Psychosis a severe, but treatable  form of mental illness that may occur after a birth.


    SURROGACY


    Surrogacy Information
    https://www.hfea.gov.uk/treatments/explore-all-treatments/surrogacy/
    Information on surrogacy.

    Surrogacy – Government information 
    https://www.gov.uk/legal-rights-when-using-surrogates-and-donors/overview  
    Government information on the legal rights of parents and surrogates.


    SELF HARM

    Self harm.co.uk
    http://www.selfharm.co.uk/
    Providing support for young people affected by self-harming.

    Harmless
    http://www.harmless.org.uk/index.php
    Offering support information for anyone who self harms, as well as their friends and families.
    Email: info@harmless.org.uk

    Self Injury Support 
    http://www.selfinjurysupport.org.uk
    Supporting females of any age who self-harm. 
    Helpline: 0808 800 8088 (lines open Tuesday to Thursday 7 – 9.30pm)
    Text : 07537 432 444 (lines open Tuesday to Thursday evenings 7- 9.30pm)

    The Mix
    http://www.themix.org.uk/search/self+harm
    Offer support via helpline, email and confidential 1-2-1 chat to young people (up to 25), to help find the correct support or information, whatever the problem.
    Helpline: 0808 808 4994 (lines open Sunday – Saturday 3pm – 12midnight)
    1-2-1 Chat: (online Sunday – Saturday 3pm – 11.15pm)
    Email: help@themix.org.uk.

    Shout
    https://www.giveusashout.org/
    If you’re experiencing a personal crisis and need support to cope.
    Text Shout to 85258

    NHS – self-harm
    http://www.nhs.uk/conditions/Self-injury/Pages/Introduction.aspx
    Information on self-harming

    NHS – Trichotillomania
    https://www.nhs.uk/conditions/trichotillomania/
    Information on Trichotillomania - or hair pulling, possible causes and treatments

    Young Minds 
    http://www.youngminds.org.uk
    Providing support information to young people (up to 25 years) and their parents across a range of mental health issues.
    Parents Helpline: 0808 802 5544 (lines open Monday - Friday 9.30am -4pm) 

    Mind
    http://www.mind.org.uk/
    Providing support for all aspects of mental health, with online details of local branches of MIND.
    Helpline: 0300 123 3393 (lines open Monday - Friday 9am - 6pm)
    Email: infor@mind.org.uk 

    SANE
    http://www.sane.org.uk
    Sane provide crisis care and support to anyone affected by a mental health issue. Helpline is answered by trained mental health staff.
    Helpline: During Covid-19 crisis call 07984 967 708 and leave details for a call back.  Following number temporarily suspended 0300 304 7000 (lines open 4.30pm – 10.30pm)
    Email: sanemail@sane.org.uk 


    SENSORY IMPAIRMENT & STAMMERING


    LOSS OF SPEECH 

    Aphasia – Stroke Association
    https://www.stroke.org.uk/what-is-stroke/what-is-aphasia/aphasia-awareness
    Description of the different types of language disability


    Afasic
    http://www.afasic.org.uk/
    Supports children, parents and young people with speech, language and communication needs.
    Parents Helpline: 0300 666 9410 (Monday & Wednesday 10.30am - 4pm)


    ANOSMIA

    NHS
    http://www.nhs.uk/conditions/anosmia/Pages/Introduction.aspx
    Information on Anosmia - loss of the sense of smell.

    Fifth Sense
    http://www.fifthsense.org.uk/
    Information and support for anyone affected by smell and taste disorders.



    STAMMERING

    STAMMA
    https://stamma.org/
    Support advice to anyone affected by a stammer, as well as parents, teachers, employers and professionals.
    Helpline: 0808 802 0002 (lines open Monday - Friday 10am -12noon, 6pm - 8pm)
    Email: help@stamma.org

    Action for Stammering Children
    https://actionforstammeringchildren.org/
    Specialist services for children and young people who stammer, including the Michael Palin Centre which is internationally recognised for the diagnosis and treatment of children who stammer.

    NHS Choices
    http://www.nhs.uk/conditions/stammering/Pages/Introduction.aspx
    NHS information on stammering – or stuttering – and possible treatments.

    Royal College of Speech and Language Therapists
    http://www.rcslt.org
    The professional body of and for speech and language therapists (SLTs) in the United Kingdom and Ireland`


    Health & Care Professions Council – HCPC
    http://www.hpc-uk.org/
    The regulatory body for health therapy professionals, including range of independent practitioners from art therapy to speech and language. 


    ASLTIT - Association of Speech and Language Therapists in Independent Practice
    https://www.asltip.com/
    Information for private speech and language therapists.

    The McGuire Programme
    http://www.mcguireprogramme.com/en
    Courses for anyone with a stammer or stutter. See website for fees.

    The Starfish Project 
    http://www.starfishproject.co.uk/
    Stammering control training courses in East Sussex, for adults and young people (aged 12 – 16 accompanied by a parent). See website for fees.


    SERVICE PERSONNEL & FAMILIES


    Soldiers, Sailors, Airmen and Families Association - SSAFA
    http://www.ssafa.org.uk
    Providing support to anyone serving in the Armed Forces, as well as those who used to serve and their families, services include financial assistance, emotional support and a confidential helpline.
    Helpline: 0800 260 6767 (lines open Monday - Friday 09:00-17:30)

    The Royal British Legion
    http://www.britishlegion.org.uk
    Offering financial, social and emotional support to anyone who has served or are currently serving in the Armed Forces, and their dependants.
    Helpline: 0808 802 8080 (lines open every day 0800-2000)
    Live chat: (online every day 8am – 8pm)

    Veterans Gateway
    https://www.veteransgateway.org.uk/
    Putting veterans and their families in touch with organisations offering information, advice and support from healthcare and housing to employability, finances and personal relationships.
    Advice Line: 0808 802 12 12 (lines open 24 hours)
    Live chat: (online everyday, 24 hours)

    Veterans-UK
    https://www.gov.uk/government/organisations/veterans-uk
    Providing welfare, support and specialist programmes for anyone who has served in the Armed Forces.
    Helpline: 0808 1914 2 18 (lines open Monday – Friday 0800 – 1600)

    The Soldiers Charity
    http://www.soldierscharity.org/
    Giving lifetime support to serving and retired soldiers, as well as their families.

    Help For Heroes
    http://www.helpforheroes.org.uk
    Supporting and raising money for members of the Armed Forces who have been wounded in service. 

    NGVFA – National Gulf Veterans and Families Association
    http://www.ngvfa.org.uk/
    Supporting those affected by the Gulf Wars and ongoing conflict in Afghanistan.
    Email: info@ngvfa.org.uk

    AFVBC - Armed Forces and Veterans Breakfast Clubs 
    http://afvbc.com
    Network of self- reliant clubs throughout UK. Open to all serving or veteran members of HM Armed Forces. Find your nearest club on the website.

    Hire A Hero
    http://www.hireahero.org.uk/
    Supports armed service leavers and veterans to make the successful transition into civilian life.

    Support Services Listing
    https://www.gov.uk/topic/defence-armed-forces/support-services-military-defence-personnel-families
    MOD information on support services for military and defence personnel and their families.

    Supporting The Military Family
    http://www.cruse.org.uk/Military
    Part of Cruse bereavement to support anyone who’s loved one has died in the Armed Forces.
    Helpline: 0808 808 1677 (lines open Monday & Friday 09.30 – 17.00, Tuesday – Thursday 09.30- 20.00, Saturday & Sunday 1000 - 1400)
    Email: helpline@cruse.org.uk 


    TRAUMA

    Combat Stress 
    http://www.combatstress.org.uk
    Offering specialist treatment and welfare services for veterans, services include help for psychological injuries associated with service trauma.
    Helpline: 0800 138 1619 (lines open 24 hours)
    Email: helpline@combatstress.org.uk

    ASSIST Trauma Care
    http://www.assisttraumacare.org.uk
    Providing support services to individuals and families affected by traumatic stress and Post Traumatic Stress Disorder.

    PTSD Resolution
    http://www.ptsdresolution.org/
    National network of counsellors available to help forces veterans, reservists and their families suffering from military trauma.

    Douglas Bader Foundation
    https://www.douglasbaderfoundation.com/
    Online guide for anyone with congenital or acquired limb loss, as well as their families, including emotional, physical and psychological support for limb loss.

    BLESMA 
    http://www.blesma.org/
    Formerly known as The British Limbless Ex-Service Men’s Association. BLESMA promotes the welfare and wellbeing of former and currently serving service men and women, post limb loss.


    SEXUAL HEALTH


    SEXUAL HEALTH, STI's & HIV


    NHS - Sexual Health Line
    http://www.nhs.uk/Livewell/Talkingaboutsex/Pages/Ineedhelpnow.aspx
    Confidential advice (anonymous if required) about sexual health, including information about local centre for Sexually Transmitted Infections.
    Helpline: 0300 123 7123 (Monday – Friday 9am - 8pm)

    GUM Clinics Northern Ireland
    http://www.nidirect.gov.uk/genitourinary-medicine-gum-clinics

    Emergency Contraception – Morning After Pill.
    http://www.nhs.uk/conditions/contraception-guide/pages/where-can-i-get-emergency-contraception.aspx
    NHS information on emergency contraception ( morning after pill) and where to get it.

    Brook 
    https://www.brook.org.uk/your-life/category/stis
    Brook offer support and information about STIs (Sexually Transmitted Infections) to anyone under 25. 
    Ask Brook 24/7 are available online to answer your questions.

    Marie Stopes International 
    http://www.mariestopes.org.uk/
    Marie Stopes offer advice about sex, relationships, pregnancy and contraception.
    Helpline: 0345 300 8090 (lines open 24 hours)

    NHS - Worth Talking About
    https://www.nhs.uk/live-well/sexual-health/?tabname=advice-and-support 
    NHS information and advice about sex for anyone aged 12 to 18.
    Helpline: 0300 123 29 30 (lines open Monday – Friday 2pm – 8pm, weekends 2pm – 4pm)

    FPA – Learning Disability
    http://www.fpa.org.uk/advice-parents-and-carers/if-your-child-has-learning-disability
    Information on sexual health support from FPA (Family Planning Association) for parents of children or young people with learning disabilities.

    Sexwise
    https://www.sexwise.org.uk/
    Advice on contraception, pregnancy, STIs and fun.

    NHS – Chlamydia
    http://www.nhs.uk/conditions/chlamydia/Pages/Introduction.aspx
    NHS information on Chlamydia.

    Respect Yourself
    https://respectyourself.org.uk/category/messages/sexual-health-and-safety/
    Advice for sex education and relationships, with a downloadable app for smartphones.

    Live Well
    https://www.nhs.uk/live-well/sexual-health/sex-activities-and-risk/
    Guide to risks of getting an STI from different sexual activities.

    ChildLine 
    http://www.childline.org.uk
    Childline is free and confidential for anyone up to the age of 18.
    Helpline: 0800 11 11 (lines open 24 hours) 

    Beyond The Streets
    https://beyondthestreets.org.uk/
    Work with women facing exploitation on the streets. Helping women to be safe from coercion, violence and abuse.
    Message line: 0800 133 7870 at anytime - leave message, name and mobile number for a call back.

    The Mix
    http://www.themix.org.uk/
    Support information available online or via helpline, email and confidential 1-2-1 chat to young people (up to 25). 
    Helpline: 0808 808 4994 (lines open Sunday – Saturday 3pm – 12midnight)
    1-2-1 Chat: (online Sunday – Saturday 3pm – 11.15pm)
    Email: help@themix.org.uk


    Forward 
    http://www.forwarduk.org.uk
    Offering advice and support to anyone affected by FGM ( Female Genital Mutilation), including anyone who fears they or another are at risk. 

    CONTRACEPTION


    NHS
    https://www.nhs.uk/conditions/contraception/
    Contraception guide

    PARENTS, CONCERNED ADULTS

    Family Lives
    http://familylives.org.uk/
    Family Lives provide support advice to anyone in a parenting role on any parenting problem. 

    Got A Teenager
    http://familylives.org.uk/advice/got-a-teenager
    Got a Teenager offer support advice to anyone parenting a teenager.
    Parentline: 0808 800 22 22 (lines open Monday - Friday 9am -9pm, Weekends 10am-3pm) 



    HIV/AIDS

    THT Direct
    http://www.tht.org.uk
    THT provide a range of services including support advice for anyone in England, Scotland and Wales.
    Helpline: 0808 802 1221 (lines open Monday - Friday 10am - 6pm, Saturday & Sunday 10am – 1pm)
    Email: info@tht.org.uk 

    National AIDS Trust
    https://www.nat.org.uk
    Works to end new HIV transmissions and for the rights of those affected by HIV,  to prevent it standing in the way of health, dignity and equality.

    NHS – PEP
    http://www.nhs.uk/chq/Pages/1840.aspx?CategoryID=73
    NHS information on PEP (Post-exposure Prophylaxis) medication and when it can be used.

    Positively UK
    http://www.positivelyuk.org/
    Positively UK support anyone living with HIV. 

    NAM
    https://www.aidsmap.com/about-hiv
    Clear information on all aspects of HIV.   

    Positive Life NI
    http://www.positivelifeni.com/
    Supports anyone affected by HIV in Northern Ireland and the border counties.
    Helpline: 0800 137 437 (Monday – Friday 10am – 4pm)

    FFLAG
    https://www.fflag.org.uk/someone-i-love-has-hiv/
    Supporting and information when someone you love has been diagnosed HIV+.
    Email: info@fflag.org.uk

    GUM ( Genitourinary Medicine) Clinics Northern Ireland
    http://www.nidirect.gov.uk/genitourinary-medicine-gum-clinics
    Find clinics across Northern Ireland where you can get STI or HIV tests.

    Body & Soul
    http://bodyandsoulcharity.org/
    Body & Soul provides support information to anyone living with or are closely affected by HIV or AIDS.

    Saving Lives
    http://www.savinglivesuk.com/
    Information on HIV testing.


    SEXUALITY & GENDER


    LGBT

    LGBT Foundation
    https://lgbt.foundation/
    The Lesbian and Gay Foundation offer information and support. 
    Helpline: 0345 3 30 3030 (lines open Monday - Friday 9am – 9pm, Weekends 10am – 6pm)
    Email: helpline@lgbt.foundation

    Switchboard LGBT+ helpline 
    http://switchboard.lgbt/
    A helpline giving support and referrals via telephone, IM and email to LGBT+ people, including those who may be confused about their sexuality or gender.
    Helpline: 0300 330 0630 (lines open 10am - 10pm everyday)
    Email: chris@switchboard.lgbt

    LGBT Youth Scotland 
    http://www.lgbtyouth.org.uk

    Wales - LGBT Cymru
    https://www.lgbtcymru.org.uk/

    Northern Ireland - Cara Friend 
    http://www.cara-friend.org.uk

    Stonewall 
    http://www.stonewall.org.uk
    For the gay and bisexual community, support advice and information. 
    Info Line: 0800 050 20 20 (lines open Monday - Friday, 9.30am - 4.30pm) 
    Email: info@stonewall.org.uk

    Stop Hate UK
    https://www.stophateuk.org/
    Reporting and support for anyone affected by a hate crime or discrimination.
    Helpline: 0800 138 1625 (lines open 24 hours a day)

    Friday/Monday
    https://www.fridaymonday.org.uk/
    Information and support for gay and bi men with drug issues.

    HIDAYAH
    https://hidayahlgbt.com
    Support for LGBTQI+ Muslims and their families and friends.

    Gendered Intelligence - GI
    http://genderedintelligence.co.uk/
    Working with the trans community to increase understanding of gender diversity and specialising in supporting young trans people aged 11-25. 

    Worth Talking About
    https://www.nhs.uk/live-well/sexual-health/
    NHS information and advice about sex for anyone aged 12 to 18. 
    Helpline: 0300 123 29 30 (lines open Monday – Friday 2pm – 8pm, weekends 2pm – 4pm)

    Klinefelter’s Syndrome Association
    https://www.ksa-uk.net/
    Support and information for those affected by Klinefelter’s Syndrome (KS or XXY). An under diagnosed congenital condition that can cause some to feel gender fluid.

    GENDER

    Gender dysphoria 
    http://www.nhs.uk/conditions/gender-dysphoria
    NHS information about gender dysphoria and related conditions. 

    GIDS
    http://gids.nhs.uk/
    Gender Identity Development Service is a specialist clinic for young people presenting with difficulties with their gender identity.

    Mermaids
    http://www.mermaidsuk.org.uk
    Support for young people and teenagers (19 or under) who may have gender identity issues. 
    Helpline: 0808 801 0400 (lines open Monday - Friday 9am – 8pm)

    Gender Identity Research and Education Society – GIRES 
    http://www.gires.org.uk
    Information and advice for trans people, their families as well as professionals.

    The Beaumont Society 
    http://www.beaumontsociety.org.uk
    A self-help organisation for the cross-dressing and transsexual community. 


    FAMILY RELATIONSHIPS

    Same Sex Parenting
    https://www.familylives.org.uk/advice/your-family/parenting/parenting-in-same-sex-relationships/
    Information for anyone considering same sex parenting.

    FFLAG 
    http://www.fflag.org.uk/
    Supporting parents and their lesbian, gay and bisexual daughters and sons.
    Email: info@fflag.org.uk 


    SUICIDAL FEELINGS & DEPRESSION

    TEENS

    ChildLine 
    http://www.childline.org.uk
    Childline provide support and counselling for anyone up to the age of 18. Childline can discuss anything of concern.
    Helpline: 0800 11 11 (lines open 24 hours)


    The Mix
    http://www.themix.org.uk/
    Offers support via helpline, email and confidential 1-2-1 chat to young people (up to 25), to help find the correct support or information, whatever the problem.
    Helpline: 0808 808 4994 (lines open Sunday – Saturday 3pm – 12midnight)
    1-2-1 Chat: (online Sunday – Saturday 3pm – 11.15pm)


    Domestic Violence
    https://www.childline.org.uk/info-advice/home-families/family-relationships/domestic-abuse/
    Information and support from Childline for children affected by violence in the family.


    Brook on Consent
    https://www.brook.org.uk/your-life/sex-and-consent/
    Includes information on the age of consent, your rights and sexual harassment.

    Respect Yourself
    https://respectyourself.org.uk/category/messages/sexual-health-and-safety/
    Advice for sex education and relationships, with a downloadable app for smartphones.

    Exam Stress – The Calm Zone
    https://www.thecalmzone.net/help/get-help/exam-stress/?gclid=CJCVppexur4CFdShtAodbl4ACA
    Information on dealing with exam stress.

    Festival Safe
    https://www.festivalsafe.com/
    Useful information for first time festival goers and new stuff for hardened veterans.


    Anger issues
    http://www.themix.org.uk/mental-health/looking-after-yourself/dealing-with-anger-6631.html
    Advice on dealing with feelings of anger. Learn how to be assertive and not aggressive.


    Missing People - Runaways
    http://www.missingpeople.org.uk
    Missing People offer support advice to anyone who is missing or has run away, and the families of those missing.
    Helpline: 116 000 (lines open 24 hours)
    Text: 116 000
    Email: 116000@missingpeople.org.uk


    Spurgeons
    http://www.spurgeons.org/ 
    In partnership with local authorities, Spurgeons support vulnerable children and their families to find solutions to challenges faced.
    Email: info@spurgeons.org


    Catch 22
    http://www.catch-22.org.uk/Whatwedo
    Catch 22 work in towns and cities across England and Wales to support young people, including offender rehabilitation.


    NYAS
    http://www.nyas.net/
    NYAS provide advice and legal representation to children, young people and vulnerable adults. Advisors are available to discuss various issues including parental divorce.
    Helpline: 0808 808 1001 (lines open Monday – Friday 9am – 6pm)
    Email: help@nyas.net


    Hope Support Services
    http://www.hopesupport.org.uk/
    Support for young people aged 11-25 who have a family member diagnosed with a life-threatening illness.

    ERIC
    https://www.eric.org.uk/
    Information and support on bowel and bladder conditions in children and teenagers. Including support for giggle incontinence.


    Action For Children
    http://www.actionforchildren.org.uk/ (opens in a new window)
    Action for Children supports vulnerable children, young people and their families during difficult times, such as parental separation.


    You & Co
    https://www.victimsupport.org.uk/help-and-support/young-victims-crime
    Victim Support’s help for young people coping with the impact and effects of crime. You do not have to report the crime to the police to get support.

    The Children’s Society
    https://www.childrenssociety.org.uk/what-is-county-lines
    Information, advice and links to help children and young people who are at risk of, or victims of child criminal exploitation or county lines drug trafficking.


    Knife Free
    https://www.knifefree.co.uk/
    The possible results of carrying a knife and encouragement to go knife free.


    Gangsline
    https://www.gangsline.com/
    Information on how being a member of a gang can impact on you and your family for the rest of your life.


    Government Information - Marriage and Civil Partnership 
    https://www.gov.uk/marriages-civil-partnerships/overview
    Government information on the legal age of marriage and parental permission in the UK.


    Coram Children’s Legal Centre 
    http://www.childrenslegalcentre.com/
    Providing information and representation to children, young people, their families and carers.


    Young Minds
    http://www.youngminds.org.uk
    Young Minds support young people on a range of mental health issues.


    VICTIMS OF CRIME (INCL HATE, STALKING & RACISM)


    Victim Support
    https://www.victimsupport.org.uk/
    Victim Support offer assistance to anyone who has been affected by a crime or violent assault, regardless of whether the police have been informed.
    Helpline: 0808 16 89 111 (lines open 24 hours)
    Email: info@victimsupport.org.uk

    CrimeStoppers
    http://www.crimestoppers-uk.org
    Anyone who would like to report a crime but are uncomfortable going directly to the police can call CrimeStoppers. Crimes can be reported in confidence and anonymously; calls are not traced.
    Helpline: 0800 555 111 (lines open 24 hours)

    Support after Murder and Manslaughter - SAMM 
    http://www.samm.org.uk
    SAMM are a self-help group who provide understanding and support to families and friends who have been bereaved as a result of murder or manslaughter.
    Email: info@samm.org.uk

    Karma Nirvana
    http://www.karmanirvana.org.uk/
    Support for victims of honour crime and forced marriage.
    Helpline: 0800 5999 247 (lines open Monday – Friday 9am- 5pm)

    Stand Against Racism & Inequality - SARI 
    http://www.sariweb.org.uk/
    Support for victims of any type of hate crime including racist, faith-based, disablist, homophobia, transphobia, age-based or gender-based.
    Report a Hate Crime: 0800 171 2272 (lines open Monday – Friday 9.15am – 5.15pm)

    The Monitoring Group
    http://www.tmg-uk.org/
    Information and support to anyone who is a victim of racial, religious, sexual harassment, violence, state neglect or police misconduct. 

    The Kings Fund
    https://www.kingsfund.org.uk/projects/inequalities-inclusion-nhs-providers/support-racism-discrimination
    Support information if you have been affected by racism or discrimination in the workplace.

    Exit UK
    http://exituk.org/
    Offering help and advice for anyone wanting to leave behind involvement with the far right and extremist influences.

    Support for Victims of Terrorism
    https://victimsofterrorism.campaign.gov.uk/
    Information for victims, survivors, witnesses and family members on advice and support following a terrorist attack.

    Hate Crime
    http://www.stonewall.org.uk/help-advice/hate-crime
    Information from Stonewall on reporting hate crime, including homophobic violence.
    Info Line: 08000 50 20 20 (lines open Monday - Friday 9.30am – 4.30pm)

    Galop
    http://www.galop.org.uk/
    Galop support lesbian, gay, bi-sexual and transgender people experiencing domestic violence.
    Helpline: 0800 999 5428 (lines open Monday, Tuesday & Friday 10am - 5pm, Wednesday & Thursday 10am - 8pm) 
    Email: help@galop.org.uk

    Murdered Abroad 
    http://www.murdered-abroad.org.uk/
    Supporting families, partners and friends in the UK where loved ones are the victims of murder or manslaughter abroad.
    Email: support@murdered-abroad.org.uk


    True Vision
    http://www.report-it.org.uk/home
    Information on hate crime and how to report it.

    GOV.UK
    https://www.gov.uk/government/publications/advice-to-parents-and-carers-on-gangs
    Information about children affected by gangs for parents and carers.

    Gangsline
    https://www.gangsline.com/
    Information on how being a member of a gang can impact on you and your family for the rest of your life.

    Talk About Knife Crime
    http://www.knifecrimes.org/000904_KNIFE_A5_LEAFLET.pdf
    A guide from the Home Office about talking to children about knife crime.

    Knife Crimes
    http://www.knifecrimes.org
    An online resource for knife crime, including the devastating effects on victims and relatives.

    Knife Free
    https://www.knifefree.co.uk/
    The possible results of carrying a knife and encouragement to go knife free.


    Hundredfamilies
    www.hundredfamilies.org/wp/wp-content/uploads/2015/12/HF_informationBrochure-web.pdf
    Hundred families offer support and information for families affected by mental health homicides in Britain.

    STALKING

    National Stalking Helpline 
    http://www.stalkinghelpline.org/
    Guidance for anyone affected by harassment or stalking.
    Helpline: 0808 802 0300 (lines open Monday, Tuesday, Thursday, Friday 9.30 – 4pm)


    Guide for victims of stalking
    http://www.womensaid.ie/download/pdf/digital_stalking_guide_v2_nov_2012.pdf
    Women’s Aid and Network for Surviving Stalking have produced a guide ‘Digital stalking: a guide to technology risks for victims’.


    Protection Against Stalking
    http://www.protectionagainststalking.org/
    Protection Against Stalking work with professionals and organisations to improve the safety of stalking and harassment victims.


    Paladin – National Stalking Advocacy Service
    http://paladinservice.co.uk/
    A service for high risk victims only. That is, those who are at risk of serious harm or homicide. Referral information on the website.
    Email: info@paladinservice.co.uk
     

    OTHER ORGANISATIONS


    SupportLine
    http://www.supportline.org.uk/problems/hate_crime.php
    Information on hate crimes and how to report them.

    Action Fraud
    http://www.actionfraud.police.uk/
    Action Fraud is a reporting centre for anyone who has been affected. They also provide information about fraud and financially motivated internet crime.
    Report line: 0300 123 2040 (lines open Monday - Friday 9am - 8pm)

    Equality and Human Rights Commission
    http://www.equalityhumanrights.com/
    Works to protect, enforce and promote equality across the nine "protected" grounds - age, disability, gender, race, religion and belief, pregnancy and maternity, marriage and civil partnership, sexual orientation and gender reassignment.

    Equality Advisory Support Service
    http://www.equalityadvisoryservice.com/
    Information advice and support on discrimination and human rights issues to individuals in England, Scotland and Wales.
    Advice Line: 0808 800 0082 (lines open weekdays 9am – 7pm, Saturday 10am – 2pm)
    Textphone: 0808 800 0084 (lines open weekdays 9am – 7pm, Saturday 10am – 2pm)

    Acid Survivors Trust International – ASTI 
    http://www.acidviolence.org/
    Working with medical NGO’s in a number of countries to raise awareness of these attacks and to help acid attack victims get the medical attention they need in order to rebuild their lives. Find out how you can help on the website.

    Road Peace
    http://www.roadpeace.org/
    Road Peace provides support to anyone who has suffered injury or bereavement due to a road accident.
    Helpline: 0845 4500 355 (lines open Monday - Friday 10am - 1pm)

    Helen Bamber Foundation 
    http://www.helenbamber.org/
    Providing support to survivors of genocide, torture, trafficking and rape.

    Criminal Injuries Compensation Authority 
    http://www.justice.gov.uk/about/criminal-injuries-compensation-authority
    Information about the government funded Criminal Injuries Compensation Scheme for victims of crime.
    Information line: 0300 003 3601 (lines open Monday – Friday 10am - 3pm)